Whirlpool lREB/Q If you need assistance, If you are not satisfied with how the problem was solved

Page 48

Requesting Assistance or Service

Before calling for assistance or service, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance* .. .

Call our toll-free telephone number. Dial tolllfree from anywhere in the U.S.A.:

l-800-44-ROPER (l-800-447-6737)

and talk with one of our

trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

For further information, write to:

Roper Brand Home Appliances Consumer Assistance Center c/o Correspondence Dept.

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your correspondence.

3.If you are not satisfied with how the problem was solved . ..

l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer, and Roper Brand Appliance warrantor have failed to resolve your problem.

Major Appliance Consumer Action Program 20 North Wacker Drive

Chicago, IL 60606

l MACAP will in turn inform us of your action.

2. If you need service* .. .

Contact the dealer from whom you pur- chased the appliance or the

authorized servicer in your SERVICE area. For help finding an

authorized servicer in your

Elarea, call our toll-free tele- phone number in Step 1.

l When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See “ANote to You” section.) This information will help us respond properly to your request.

48

Image 48

Contents Guide Questions Answers Troubleshooting Or ServiceWarranty CaringTable of Contents Roper Thank you for buying a ROPER@ appliancePlease record your model’s information IOur Consumer Assistance Center number is toll-freeSafety Your safety is important to usMicrowave Oven For microwave ovens with a ventilating hoodPrecautionstoavoid Groundinginstructions Electrical requirementsGetting to Know Your Microwave Oven How your microwav reMagnetron Oven cavityFor the best cooking results Testing your microwave oven Testing your dinnerware or cookwareOperating safety precautions Radio interferencePage Electrical connection 011 Vent GrilleModel and Serial Number Plate Control panel features Q11 Q10 Q13Following Number Pads also have other functions Audible signals Using your cooktop under the hoodInterrupting cooking Using the exhaust fan Choose fan speedYOU see Using the cooktop/countertop LightStat-t timed light feature Set light on timeTouch Touch YOU see Using the bi-level cooking RackInserting the rack Burn HazardSetting the clock Set time Choose settingEnter time of day Complete entryUsing Minute Timer To cancel Minute TimerTouch Enter time to be counted downCooking at high cook power OvenPut food in oven and close the door Set cooking time Start ovenCooking at different cook powers Set Cook Power PutOven and close Door Set Cooking Time Using Auto Cook Put food in oven and close the door Choose Auto CookTouch YOU see Choose food category Enter quantity/servingsTouch PAD Category Number Contlnued on nextUsing Auto Defrost MlmEnter food’s Weight in pounds Tenths of a poundAfter half Thedefrost Time is Restart ovenDefrost chart Meat SettingAT Pause Special InstructionsFish Setting PoultryFood AT Pause InstructionsWeight conversion chart Equivalent Ounce WeightDefrosting tips Number After DecimalUsing Warm Hold When the last cooking cycle is over, youStart oven optional To make Warm Hold automatically follow another cycleUsing Popcorn Place bag in oven and close the door Choose PopcornFire Hazard Dolng so can result In death, fire, or burnsChanging preset cooking times Cleaning the bi-level cooking rack Caring for Your Microwave OvenFor exterior surfaces and control panel Before removing filters Grease filtersCharcoal filter accessory After replacing filtersReplacing the cooktop Oven lightsOven light Cooktop lightBulb holder Reheating chart Cooking GuideMicrowave cooking chart Cook Food PowerOther Cook Food Power MEATS, POULTRY, FISH. SeafoodMicrowave cooking tips Using aluminum foil Arranging foodCooking you should not do Your microwave oven Container must be half filledQuestions AnswersQuestions AnswersTroubleshooting If nothing operates, check the followingProblem Display showsCause If you are not satisfied with how the problem was solved If you need serviceIf you need assistance Parts and Features IndexRoper