Zanussi ZCM 631 manual Something Not Working, Service and Spare Parts, Symptom Solution

Page 17

Something Not Working

If the appliance is not working correctly, please carry out the following checks, before contacting your local Service Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

 

SYMPTOM

SOLUTION

 

 

ν There is no spark when lighting the gas

υ Check that the unit is plugged in and the electrical

 

 

 

supply is switched on

 

 

 

υ Check that the RCCB has not tripped (if fitted)

 

 

 

υ Check the mains fuse has not blown

 

 

 

υ Check the burner cap and crown have been

 

 

 

replaced correctly, e.g. after cleaning.

 

 

 

 

 

 

ν The gas ring burns unevenly

υ Check the main jet is not blocked and the burner

 

 

 

crown is clear of food particles.

 

 

 

υ Check the burner cap and crown have been

 

 

 

replaced correctly, e.g. after cleaning.

 

 

 

 

 

 

ν The oven does not come on

υ Check a cooking function / temperature have been

 

 

 

 

 

 

selected.

 

 

 

υ Check the socket switch or the switch from the

 

 

 

mains supply to the oven is ON.

 

 

 

 

 

 

ν The oven light does not come on

υ Check the light bulb, and replace it if necessary

 

 

(see "Oven Light Replacement")

 

 

 

 

 

 

 

 

 

ν The timer does not work

υ Check the instructions for the timer

 

 

 

 

 

 

ν It takes too long to finish the dishes, or they are

υ The temperature may need adjusting

 

 

cooked too fast.

 

 

 

 

 

 

 

 

 

ν Steam and condensation settle on the food and the

υ Refer to the contents of this booklet, especially to

 

 

oven cavity.

the chapter “Using the Oven”.

 

 

υ Leave dishes inside the oven no longer than 15-20

 

 

 

 

 

 

minutes after the cooking is completed.

 

 

 

 

 

If after all these checks, the cooker still does not work, contact your local Service Force Centre.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working.”

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date

Please note that a valid purchase receipt or guarantee documentation is required for in- guarantee service calls.

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Contents Mixed Fuel Cooker Important Safety Information Description of the Cooker ContentsFitting the Splash back Oven Cavity AccessoriesControl Panel Triple-crown burner Using the HobHob burners Before the First Use of the Oven Using the OvenOven Function Control Knob Thermostat Control KnobControls Hour Clock and TimerManual Function Cookware Condensation and steamEffects of dishes on cooking results Storage DrawerHow to Use the Conventional Oven Using the Conventional OvenTop oven element only Hints and TipsMeat Temperatures Cooking Chart Conventional OvenFan Oven How to Use the Fan OvenFan Cooking Chart Defrosting Chart How to Use DefrostingDefrosting Always Cook Thoroughly Immediately AfterthawingGrilling ΦHow to Use the GrillCooking chart Hob Top Maintenance and CleaningPan Supports BurnersCleaning the Oven Something Not Working Service and Spare PartsSymptom Solution Customer Care Department Guarantee ConditionsImportant Safety Requirements Instructions for the InstallerPositioningtheAppliance Fig LocationPositioning the Cooker Fitting the Stability Bracket Not supplied Connecting to GasThis Cooker Must be Earthed Electrical connectionsPermanent Connection Conversion from Natural to LPG Gas To adjust the gas rateCommissioning Customer Care

ZCM 631 specifications

The Zanussi ZCM 631 is a versatile and efficient cooking appliance that perfectly balances performance and style for your kitchen. Renowned for its practical features and advanced technologies, this gas cooker is ideal for both budding home cooks and experienced chefs alike.

One of the standout features of the ZCM 631 is its powerful gas hob, which comes equipped with four burners of varying sizes. This allows for maximum flexibility when preparing meals, accommodating everything from small saucepans to larger pots for boiling or stewing. The burners are designed for efficient heat distribution, ensuring that your food cooks evenly and quickly. The inclusion of a heavy-duty cast iron pan support not only adds strength and stability but also provides a professional look to the cooker.

Another impressive aspect of the Zanussi ZCM 631 is its integrated oven, which offers a spacious capacity that can handle a variety of dishes, from roasts to baked goods. The oven features a fan-assisted cooking system, ensuring even heat distribution throughout the cavity to achieve consistently excellent results. Whether you're baking a delicate soufflé or roasting a joint of meat, the ZCM 631 provides the perfect environment for all your culinary creations.

Ease of use is a priority in the design of the ZCM 631. The appliance includes user-friendly controls that are straightforward and intuitive, allowing you to adjust temperatures and settings effortlessly. Additionally, the automatic ignition feature ensures that lighting the burners is a breeze, eliminating the need for matches or lighters.

Cleaning is made easy with this model, thanks to its enamel-coated surfaces which are resistant to stains and easy to wipe down. The oven door is also designed for easy removal, allowing for convenient access when it comes to deep cleaning.

In terms of safety, the Zanussi ZCM 631 is equipped with flame failure devices that automatically cut off the gas supply if the flame goes out, providing peace of mind while cooking.

With its stylish design, practical features, and innovative technologies, the Zanussi ZCM 631 is a fantastic addition to any kitchen, making it easier than ever to create delicious meals with confidence. Whether you’re a fan of traditional cooking methods or looking to modernize your culinary skills, the ZCM 631 offers everything you need to explore and enhance your cooking experience.
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