Desa VESBMR, VESBL, CGESBMR operation manual Troubleshooting, Observed Problem Possible Cause Remedy

TROUBLESHOOTING

WARNING: Turn off appliance and let cool before servicing. Only a qualified service person should service and repair heater.

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

Stove turns off and will not turn on

1.Stove has overheated and safe- ty devise has cause thermal switch to disconnect or home circuit breaker has opened

1.Reset switch by turning main power switch off and waiting 5 minutes then turning it back on

Flame is not moving	1.	Loose wiring	1.	Inspect wiring for loose con-
				nections
	2.	Flame motor defective	2.	Call a qualified service techni-
				cian to replace flame motor
Dim or poorly visible flame	1.	Bulb(s) are burnt out	1.	Inspect bulbs and replace if
				necessary
	2.	Wiring is loose	2.	Inspect wiring for loose con-
				nections and repair or replace
				if necessary
Log set and/or ember is not	1.	Bulb(s) are burnt out	1.	Inspect bulbs and replace if
glowing				necessary
Flame sputters	1.	Flame motor is defective	1.	Call a qualified service techni-
				cian to replace flame motor
Remote control does not work	1.	Low batteries	1.	Replace AA batteries in re-
				mote control
	2.	Unit switch and/or wall	2.	Turn off main power switch
		switch in ON position		(see Figure 3)

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