Zanussi ZCE 631 manual Service and Spare Parts, Customer Care Department, SL1 1DZ

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Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working.”

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date

Please note that a valid purchase receipt or guarantee documentation is required for in- guarantee service calls.

Customer Care Department

For general enquiries concerning your Zanussi appliance or for further information on Zanussi products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk

Customer Care Department

Zanussi

55-77 High Street Slough Berkshire

SL1 1DZ

08705 727727 (*)

* calls to this number may be recorded for training purposes.

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Contents Electric Cooker Important Safety Information Description of the Cooker ContentsControl Panel Oven Cavity AccessoriesStorage Drawer OFF Residual heat indicatorsOperation Ceramic hob cooking zonesSaucepans and frying pans Using the ceramic glass hobCeramic glass surface Energy consumptionBefore the First Use of the Cooker Electric OvenTo SET the Time of DAY Hour Clock and TimerManual Function Effects of dishes on cooking results Using the OvenCondensation and steam CookwareHints and Tips Using the Conventional OvenHow to Use the Conventional Oven Top oven element onlyMeat Temperatures Cooking Chart Conventional OvenFan Cooking Chart How to Use the Fan OvenFan Oven Always Cook Thoroughly Immediately Afterthawing How to Use DefrostingDefrosting Chart DefrostingCooking chart How to Use the GrillGrilling Cleaning after each use Cleaning the Ceramic HobSpecial problems Stain removal Cleaning the Oven Something not working Symptom SolutionSL1 1DZ Service and Spare PartsCustomer Care Department Customer Care DepartmentExclusions Guarantee ConditionsZanussi Guarantee conditions European GuaranteeImportant Safety Requirements Instructions for the InstallerElectrical connections Supply Cable SpecificationsPage Customer Care