Zanussi ZF711W manual Service and Spare Parts, Customer Care Department

Page 10

The compressor operates continuously.

Set a warmer temperature.

 

Make sure that the door is completely closed and that the

 

rubber door seal is complete and clean.

 

The temperature where the cabinet is placed is above normal

 

room temperature.

 

 

The cabinet does not operate at all.

The power plug is not properly connected.

Cooling or interior light does not

The fuse has blown.

operate. No indicator lamps light.

The cabinet is not switched on.

 

 

Power does not reach the cabinet. (Try connecting another

 

electrical device to the power outlet.)

 

 

Power failure

Do not unnecessarily open the cabinet, except when the power

 

cut seems to be long, in which case the food products should be

 

moved to another cabinet that works. See the chapter "Hints

 

and Tips".

 

 

Noise

See "Normal operating Sounds" in chapter

 

Hints and Tips.

 

 

The freezer door will not open

Has door just been opened? If so leave for few minutes to allow

 

the air pressure to equalise.

If after above checks there is still a fault call your local Service Force Centre.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

Service and Spare Parts

GB

In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Zanussi Service Force Centre by telephoning:

0870 5 929929

Your tephone call be automatically routed the Service Force Centre covering your post code area. The address are listed on the following pages.

Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working".

When you contact the Service Forse Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date.......................................................

Customer Care Department

GB

Fore general enquiries concerning your Zanussi appliance or futher information on Zanussi products, please contact our Customer Care Department by letter or phone at the address below or visit our website at www.zanussi.co.uk

Customer Care Department Zanussi

55-77 High Street Slough Berkshire

SLI IDZ

08705 727727(*)

* calls to this number may be recorded for training purposes.

Zanussi 818 15 02--03/3

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Contents Freezer Important Safety Instructions Contents Description of the Appliance Using the fridgeControl Panel Alarms and other features Temperature inside the freezerSwitching off To start the freezer and thermostat controlThawing Practical advice on freezingSuitable storage periods Cabinet interiorFood Storage Energy Saving AdviceHints and Tips Normal Operating SoundsExternal Cleaning Maintenance and CleaningInternal Cleaning Removing the ventilation grilleSomething Not Working When the appliance is not in useSymptom Solution Defrosting the freezerService and Spare Parts Customer Care DepartmentNorthern Ireland Midlands European Guarantee Guarantee ConditionsExclusions Cleaning Technical specificationInstallation Installing the cabinetElectrical connection Electrical RequirementsDoor Reversal Page Page Page Mariestad KTD--AV