Before You Call
PROBLEM
CAUSE
CORRECTION
RUNNING OF REFRIGERATOR
Compressor does not run. | • | Freezer control is set to "O". | • Set freezer control. See Temperature Controls section. |
| • Refrigerator is in defrost cycle. | • This is normal for a fully automatic defrost refrigerator. | |
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| The defrost cycle occurs periodically, lasting about 30 |
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| minutes. |
| • Plug at wall outlet is | • Ensure plug is tightly pushed into outlet. | |
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| disconnected. |
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| • House fuse blown or tripped | • Check/replace fuse with a 15 amp | |
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| circuit breaker. | Reset circuit breaker. |
| • | Power outage. | • Check house lights. Call local Electric Company. |
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Refrigerator runs too | • | Room or outside weather is | • It’s normal for the refrigerator to work longer under |
much or too long. |
| hot. | these conditions. |
| • Refrigerator has recently been | • It takes | |
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| disconnected for a period of | completely. |
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| time. |
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| • | Automatic ice maker is | • Ice maker operation causes refrigerator to run slightly |
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| operating. | more. |
| • Doors are opened too | • Warm air entering the refrigerator causes it to run | |
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| frequently or too long. | more. Open doors less often. |
| • | Refrigerator/freezer door may | • Ensure refrigerator is level. Keep food and containers |
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| be slightly open. | from blocking door. See PROBLEM section |
| • Freezer control is set too cold | OPENING/CLOSING OF DOORS/DRAWERS. | |
| • Set refrigerator control to warmer setting until | ||
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| (control found in refrigerator | refrigerator temperature is satisfactory. Allow 24 hours |
| • | section). | for temperature to stabilize. |
| Refrigerator/freezer gasket is | • Clean or change gasket. Leaks in door seal will cause | |
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| dirty, worn, cracked, or poorly | refrigerator to run longer in order to maintain desired |
| • | fitted. | temperatures. |
| Condenser is dirty. | • Clean condenser. See Care & Cleaning Chart in Care | |
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| and Cleaning section. |
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Compressor goes off and | • | Thermostat keeps the | • This is normal. Refrigerator goes on and off to keep |
on frequently. |
| refrigerator at a constant | temperature constant. |
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| temperature. |
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TEMPERATURES ARE TOO COLD
Freezer temperature too | • Freezer control is set too cold. | • Set freezer control to a warmer setting. Allow 24 hours |
cold. Refrigerator |
| for temperature to stabilize. |
temperature is satisfactory. |
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Refrigerator temperature | • Refrigerator control is set too | • Set refrigerator control to a warmer setting. Allow 24 |
too cold. Freezer | cold. | hours for temperature to stabilize. |
temperature is satisfactory. |
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Food stored in drawers | • Refrigerator control is set too | • See solution above. |
freezes. | cold. |
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Food stored in Meat | • Meat Keeper Temperature | • Adjust Meat Keeper Temperature Control to a lower |
Keeper freezes (some | Control set too cold. | setting. (Meat should be stored at a temperature just |
models). |
| below the freezing point for maximum fresh storage |
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| time. It is normal for ice crystals to form due to the |
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| moisture content of meat.) |
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