Odors in Refrigerator

Before You Call (continued)

PROBLEM

CAUSE

CORRECTION

WATER DISPENSER

Dispenser will not dispense water.

Water has an odd taste and/or odor.

Water pressure is extremely low.

•Household water line valve is not open.

•Freezer door is not closed.

•Ice & water filter cartridge is clogged.

•Water has been in the tank for a period of time.

•Unit not properly connected to cold water line.

•Tubing used in the household water supply and installation may affect water taste and odor.

•Water has a high mineral content.

•Cut-off and cut-on pressures are too low (well systems only).

•Reverse osmosis system is in regenerative phase.

• Open household water line valve. See PROBLEM

section ICE MAKER IS NOT MAKING ANY ICE.

• Ensure that freezer door is closed.

• Replace filter cartridge.

• Draw and discard 10 – 12 glasses of water to freshen

the supply and completely rinse out the tank.

• Connect unit to cold water line that supplies water to

the kitchen faucet.

• For best results, use copper tubing for water

connections.

• Contact water treatment plant for help.

• Have someone turn up the cut-off and cut-on pressure

on the water pump system (well systems only).

• It is normal for a reverse osmosis system to be below

20 psi during the regenerative phase.

Interior is dirty.	•	Interior needs to be cleaned.
	•	Food with strong odors is in
		refrigerator.

OPENING/CLOSING OF DOORS/DRAWERS


•	See Care & Cleaning Chart in Care and Cleaning
	section.
•	Cover food tightly.

Door(s) will not close.

•Door was closed too hard, causing other door to open slightly.

•Refrigerator is not level. It rocks on the floor when moved slightly.

•Refrigerator is touching a wall or cabinet.

• Close both doors gently.

• Ensure floor is level and solid, and can adequately

support the refrigerator. Contact a carpenter to correct

a sagging or sloping floor.

• Ensure floor is level and solid, and can adequately

support the refrigerator. Contact a carpenter to correct

a sagging or sloping floor.

Drawers are difficult to	•	Food is touching shelf on top
move.		of drawer.
	•	Track that drawers slide on is
		dirty.

•	Keep less food in drawer.
•	Clean drawer, rollers, and track. See Care & Cleaning
	Chart in Care and Cleaning section.

LIGHT BULB IS NOT ON

Light bulb is not on.

•Light bulb is burned out.

•Light switch is stuck.

•No electric current is reaching refrigerator.

• See Replacing Light Bulbs in Care and Cleaning

section.

• Light switch is located on side of refrigerator and

freezer liners.

• See PROBLEM section RUNNING OF

REFRIGERATOR.

Before You Call (continued)

PROBLEM

WATER DISPENSER

section ICE MAKER IS NOT MAKING ANY ICE.