Solutions to Common Problems - Before you call
IMPORTANT
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE | POSSIBLE CAUSE/SOLUTION |
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Oven Control Beeps | Electronic control has detected a fault condition. Push CANCEL pad to clear the display |
and Displays an “F” | and stop the display from beeping. Reprogram the oven. If a fault reoccurs, record the fault |
Error Code | number, push the CANCEL pad and contact an authorized servicer. |
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Faulty Installation | Place oven rack in center of oven. Place a level on the oven rack. Contact installing agent if |
| rack and cabinet cutout flooring are not level. |
| Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are |
| square and level. Contact cabinet maker to correct problem. |
Entire Oven Does Not When the oven is first plugged in, or when the power supply to the oven has been interrupted,
Operate | the display will flash. The oven cannot be programmed until the clock is set. |
| Be sure electrical cord is securely connected into the electrical junction box. |
| Cord/plug is not installed and/or connected. Cord is not supplied with oven. Contact your |
| dealer, installing agent or authorized servicer. |
| Service wiring not complete. Contact your dealer, installing agent or authorized servicer. |
| Power outage. Check house lights to be sure. Call your local electric company. |
| Short in cord/plug. Replace cord/plug. |
| Controls are not set properly. See instructions to set the controls. |
| House fuse has blown or circuit breaker has tripped immediately following installation. |
| House fuse may not be fully engaged. Check fuse and screw or engage circuit breaker securely. |
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Oven Light Does Not | |
Work | bulb. |
Make sure the oven door is closed. | |
Does Not Work | Controls not set properly. Follow instructions under “Using the |
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Oven Smokes | Meat too close to the broiler element. Reposition the rack to provide more clearance between |
Excessively During | the meat and the broiler. Preheat broil element for quick searing operation. |
Broiling | Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to |
| |
| prevent curling, but do not cut into the lean. |
| Grid on broiler pan wrong |
| on the broiler pan with the ribs up and the slots down to allow grease to drip into the pan. |
| Broiler pan used without grid or grid cover with aluminum foil. DO NOT use the broiler pan |
| without the grid or cover the grid with aluminum foil. |
| Oven needs to be cleaned. Grease has built up on oven surfaces. Regular cleaning is necessary |
| when broiling frequently. Grease or food spatters cause excessive smoking. |
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Soil Not Completely | Failure to clean bottom, from top of oven, frame of oven or door area outside oven seal. These |
Removed After Self- | areas are not in the |
Cleaning Cycle is | areas before the |
Completed | nylon brush and water or a nylon scrubber. Be careful not to damage the oven gasket. |
| Excessive spillovers in oven. Set the |
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Poor Baking Results | Many factors affect baking results. See Baking for hints, causes and corrections. See Adjusting |
| Oven Temperature. |
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Flames Inside Oven | Excessive spillovers in oven. This is normal, especially for high oven temperatures, pie spillovers |
or Smoke from Vent | or for large amounts of grease on bottom of oven. Wipe up excessive spillovers. |
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