Before You Call For Service…

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Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do

Surface units will not	Improper cookware	• Use pans which are flat and match the diameter
maintain a rolling boil	being used.	of the surface unit selected.
or cooking is not
fast enough

Surface units do	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
not work properly	blown or the circuit breaker
	tripped.

	Cooktop controls	• Check to see the correct control is set for the surface
	improperly set.	unit you are using.

Scratches (may appear	Incorrect cleaning	• Scratches are not removable. Tiny scratches will become
as cracks) on cooktop	methods being used.	less visible in time as a result of cleaning.
glass surface	Cookware with rough bottoms	• To avoid scratches, use the recommended cleaning
	Cookware with rough bottoms	• To avoid scratches, use the recommended cleaning
	being used or coarse particles	procedures. Make sure bottoms of cookware are clean
	(salt or sand) were between	before use, and use cookware with smooth bottoms.
	the cookware and the surface
	of the cooktop.
	Cookware has been slid
	across the cooktop surface.

Areas of discoloration	Food spillovers not cleaned	• See the Cleaning the glass cooktop section.
on the cooktop	before next use.

	Hot surface on a model	• This is normal. The surface may appear discolored
	with a white glass cooktop.	when it is hot. This is temporary and will disappear
		as the glass cools.

Plastic melted to	Hot cooktop came into	• See the Glass surface—potential for permanent damage
the surface	contact with plastic placed	section in the Cleaning the glass cooktop section.
	on the hot cooktop.

Pitting (or indentation)	Hot sugar mixture spilled	• Call a qualified technician for replacement.
of the cooktop	on the cooktop.

Frequent cycling	Improper cookware	• Use only flat cookware to minimize cycling.
off and on of	being used.
surface units

Control signals after	You forgot to enter a	• Press the BAKE pad and desired temperature or the
entering cooking time	bake temperature or	SELF CLEAN pad and desired clean time.
or delay start	cleaning time.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips

Food does not bake or roast properly

Oven controls improperly set.	• See the Using the oven section.

Shelf position is incorrect	• See the Using the oven section.
or the shelf is not level.

Incorrect cookware or	• See the Using the oven section.
cookware of improper
size being used.

Oven thermostat needs	• See the Adjust the oven thermostat—Do it yourself!
adjustment.	section.	25

Consumer Support

JBP79SDSS, JBP79ABAA, JBP79WBWW, JBP79BBBB, JBP79CBCC specifications

The GE JBP79 series of ranges includes models like the JBP79CBCC, JBP79BBBB, JBP79WBWW, JBP79ABAA, and JBP79SDSS, each offering a blend of functionality and modern technology tailored for today’s kitchens. These electric ranges are designed with performance and convenience in mind, making them an excellent addition to any culinary space.

One of the standout features of the JBP79 series is the large capacity oven, typically at 5.3 cubic feet. This spacious oven provides ample room for cooking multiple dishes simultaneously, catering to family meals or entertaining guests. The oven is equipped with True European Convection technology, ensuring that heat is evenly distributed throughout the cooking space. This allows for consistent baking and roasting results, eliminating the hassle of rotating pans.

The JBP79 models feature an array of cooktop options. With four radiant heating elements, including a powerful 2,500-watt element, these ranges offer quick heating and precise temperature control. The smooth surface of the cooktop allows for easy cleaning and provides a sleek, modern aesthetic that complements any kitchen decor.

In terms of user-friendly technology, these ranges are equipped with electronic oven controls, allowing for precise cooking temperature adjustments and settings. The models also come with a self-cleaning function, taking the stress out of oven maintenance by using high temperatures to burn off food residues.

In addition to performance, the GE JBP79 series takes safety seriously. The ranges come with a control lock capability, preventing unintended modifications to settings, especially in homes with young children. The hot surface indicator lights also serve as a helpful reminder when the cooktop is still hot, further enhancing safety during cooking.

Energy efficiency is another important characteristic of the JBP79 series. Designed to consume less energy without compromising performance, these ranges help reduce electricity bills while being environmentally friendly.

With various finishes available, including stainless steel and traditional white, the GE JBP79 series offers flexibility in styling. With a combination of innovative features, convenient technologies, and reliable cooking performance, models like the JBP79CBCC, JBP79BBBB, JBP79WBWW, JBP79ABAA, and JBP79SDSS are equipped to handle the culinary needs of modern households while enhancing the aesthetic appeal of the kitchen space. Whether for daily cooking or special occasions, these ranges are designed to deliver satisfaction and efficiency.