HP BP20N manual Guidelines for Using Paper, Symptom Problem with Solution Paper

Guidelines for Using Paper

For the best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure of what type of paper you are loading, such as bond or recycled paper, check the label on the package.

The following problems may cause print quality deviations, jamming, or even damage to the printer.

Symptom	Problem with	Solution
	Paper
Poor print quality	Too moist, too	Try another kind of
	rough, too
or toner adhesion,		paper, between 100 ~
	smooth, or
problems with		250 Sheffield, 4 ~ 5 %
	embossed; faulty
feeding		moisture content.
	paper lot
Dropout,		Store paper flat in its
	Stored improperly	moisture-proof
jamming, curl
		wrapping.
Increased gray
background	Too heavy	Use lighter paper, open
shading/printer		the rear output tray.
wear
Excessive curl	Too moist, wrong	• Open the rear output
	grain direction, or
problems with		tray.
	short-grain
feeding		• Use long-grain paper.
	construction
Jamming, damage	Cutouts or	Do not use paper with
to printer	perforations	cutouts or perforations.
Problems with	Ragged edges	Use good quality paper.
feeding

NOTES:

• Do not use letterhead paper printed with low-temperature inks, such as those used in some types of thermography.

• Do not use raised or embossed letterhead.

• The printer uses heat and pressure to fuse toner to the paper. Insure that any coloured paper or preprinted forms use inks that are compatible with this fusing temperature (205 °C or 400 °F for 0.1 second).

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SPECIFICATIONS C.5