HP BP20N Paper does not Paper has not been, Feed into Loaded correctly Correctly Printer, C.3

Models: BP20 BP20N

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Problem

Possible Cause

Solution

 

 

 

Paper does not

Paper has not been

Remove paper from the tray and reload it

feed into the

loaded correctly.

correctly.

printer.

 

 

There is too much paper

Remove excess paper from the tray.

 

 

in the paper tray.

 

 

 

 

 

The paper is too thick.

Use only paper that meets the

 

 

specifications required by the printer. See

 

 

page C.3.

 

 

 

Print job is

The job may be very

Reduce the complexity of the page or try

extremely slow.

complex.

adjusting the print quality settings.

 

 

The maximum print speed of your printer is

 

 

20 PPM (pages per minute) for A4-sized

 

 

paper or 22 PPM for Letter-sized paper.

 

 

 

 

If using Windows 9x/Me,

From the Start menu, choose Settings

 

the Spooling Setting may

and Printers. Right-click the BP20

 

be set incorrectly.

Series PCL6 printer icon, choose

 

 

Properties, click the Details tab, and

 

 

then choose the Spool Settings button.

 

 

Select the desired spool setting.

 

 

 

 

The computer may have

Install more memory in your printer. See

 

insufficient random-

“Installing Memory” on page B.3.

 

access memory (RAM).

 

 

 

 

Half the page is

The page layout is too

Simplify the page layout and remove any

blank.

complex.

unnecessary graphics from the document.

 

 

Install more memory in your printer. See

 

 

“Installing Memory” on page B.3.

 

 

 

 

The page orientation

Change the page orientation in your

 

setting may be incorrect.

application. See page 4.5.

 

 

 

 

The paper size and the

Ensure that the paper size in the printer

 

paper size settings do

driver settings matches the paper in the

 

not match.

tray.

 

 

 

The paper

There is too much paper

Remove excess paper from the tray.

keeps jamming.

in the paper tray.

If printing on special materials, use the

 

 

 

 

Multi-Purpose Tray.

 

 

 

 

An incorrect type of

Use only paper that meets the

 

paper is being used.

specifications required by the printer. See

 

 

page C.3.

 

 

 

 

An incorrect output

Special print materials, such as thick

 

method is being used.

paper, should not be printed using the top

 

 

output tray (face-down). Use the rear

 

 

output tray (face-up) instead.

 

 

 

 

There may be debris

Open the front cover and remove the

 

inside the machine.

debris.

 

 

 

6.4 SOLVING PROBLEMS

Page 123
Image 123
HP BP20N Paper does not Paper has not been, Feed into Loaded correctly Correctly Printer, C.3, Layout is too, Paper size