Problem
Background
scatter
A
Misformed characters
Page skew
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Curl or wave
Solution
Background scatter results from bits of toner distributed on the printed page.
•The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
•If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.
•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties.
•If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try a different paper. See “Paper Specifications” on page C.3.
•If characters are improperly formed and producing a wavy effect, the scanner unit may need service. Verify that it also occurs on a demo page (see page 2.15). For service, contact a service representative.
•Check the paper type and quality. See “Paper Specifications” on page C.3.
•Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.
•Check the paper type and quality. Both high temperature and humidity can cause paper curl. See “Paper Specifications” on page C.3.
•Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.
•Try printing to the face up output slot.
