HP BP20N manual If horizontally aligned black streaks or smears appear, Curl

Models: BP20 BP20N

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Problem

Solution

 

 

 

 

 

 

Horizontal stripes

If horizontally aligned black streaks or smears appear:

 

 

 

 

 

• The toner cartridge may be installed improperly. Remove the

 

 

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cartridge and reinsert.

 

 

 

 

• The toner cartridge may be defective. Install a new toner

 

 

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cartridge. See “Installing the Toner Cartridge” on page 2.4.

 

 

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• If the problem persists, the printer may require repair.

 

 

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Contact a service representative.

 

 

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Curl

If the printed paper is curl or paper does not feed into the

 

 

 

 

 

printer:

 

 

 

 

 

• Turn over the stack of paper in the input tray. Also try

 

 

 

 

 

rotating the paper 180° in the input tray.

 

 

 

 

 

 

6.20 SOLVING PROBLEMS

Page 139
Image 139
HP BP20N manual If horizontally aligned black streaks or smears appear, Curl, Rotating the paper 180 in the input tray