GE JBP74 Steam from the vent, Burning or oily, Odor emitting from, Vent, Strong odor, Fan noise

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Steam from the vent	When using the convection	• This is normal.
	feature, it is normal to see
	steam coming out of the oven
	vent. As the number of shelves
	or amount of food being
	cooked increases, the amount
	of visible steam will increase.
“Burning” or “oily”	This is normal in a new oven	• To speed the process, set a self-clean cycle for a
odor emitting from	and will disappear in time.	minimum of 3 hours. See the Using the self-
the vent		cleaning oven section.
Strong odor	An odor from the insulation	• This is temporary.
	around the inside of the oven
	is normal for the first few times
	the oven is used.
Fan noise	Convection fan is running.	• This is normal. The convection fan will run
		until the function is over or the door is opened.
		• The convection fan will operate during preheat of
		the bake cycle. The fan will turn off after the oven
		is heated to the set temperature. This is normal.
	The oven is self-cleaning.	• Wait for the self-clean cycle to finish and the oven
		to cool.
Oven shelves are	The shelves were cleaned	• Apply a small amount of vegetable oil to a paper
difficult to slide	in a self-clean cycle.	towel and wipe the edges of the oven shelves with
		the paper towel. Do not spray with Pam® or other
		lubricant sprays.
Drawer does not slide	The drawer is out	• Fully extend the drawer and push it all the way in.
smoothly or drags	of alignment.	See the Care and cleaning of the range section.
	Drawer is over-loaded or	• Reduce weight. Redistribute drawer contents.
	load is unbalanced.
Warming drawer will	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
not work	blown or the circuit breaker
	tripped.
	Controls improperly set.	• See the Warming drawer section.
Excessive condensation	Liquid in drawer.	• Remove liquid.
in the drawer
	Uncovered foods.	• Cover food with lid or aluminum foil.
	Temperature setting too high.	• Reduce temperature setting.
Food dries out in the	Moisture escaping.	• Cover food with lid or aluminum foil.
warming drawer
	Drawer not fully closed.	• Push drawer in until latch engages.

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