Before you call for service… | GEAppliances.com |
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Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | Possible Causes | What To Do |
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Top burners do not light | Plug on range is not completely | • Make sure electrical plug is plugged into a live, properly |
or do not burn evenly | inserted in the electrical outlet. | grounded outlet. |
Burner hole or slits on the side • Remove the burners (on models with standard twin
of the burner may be clogged. burners) or burner heads and caps (on models with sealed burners) and clean them with a sewing needle or
| Improper burner assembly. | • Make sure the burner parts are installed correctly. |
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| See the Care and cleaning of the range section. |
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Burner flames very | Improper air to gas ratio. | • If range is connected to LP gas, contact the person |
large or yellow |
| who installed your range or made the conversion. |
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Surface burners light | The oven gas | • To check the oven gas |
but oven does not | may have accidentally been | models, remove the warming drawer, storage drawer or |
| moved during cleaning or | kick panel (see the Care and cleaning of the range section) |
| moving. | and look for the gas |
Lever is |
shown closed. |
PULL TO OPEN. |
Sealed burner models |
• To check the oven gas
Lever is shown closed. | A | Lever is shown closed. | B |
PULL TO OPEN. | PULL TO OPEN. |
Standard twin burner models | Standard twin burner models |
Control signals after | you forgot to enter a bake | • Touch the Bake pad and desired temperature |
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entering cooking time or temperature or cleaning time. | or the Self Clean pad and desired clean time. |
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start time (on some models) |
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Clock and timer | Plug on range is not completely | • Make sure electrical plug is plugged into a live, |
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do not work | inserted in the electrical outlet. | properly grounded outlet. |
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(on some models) |
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A fuse in your home may be | • Replace the fuse or reset the circuit breaker. |
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| blown or the circuit breaker |
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| tripped. |
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| oven controls improperly set. | • See the Using the clock and timer section. | 45 |
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Safety Instructions | |
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Instructions | Operating |
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Care and Cleaning | |
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Instructions | Installation |
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Tips | Troubleshooting |
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Consumer Support | |
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