Bosch Appliances HGS7052UC manual Before Calling Service, Troubleshooting Charts, Cooktop

Page 40

1.Read the WARNING above.

2.Turn off power at the main power supply (fuse or breaker box).

3.Remove the lens by unscrewing it.

4.Remove the light bulb from its socket by unscrewing it.

5.Replace the bulb with a new 40 watt appliance bulb. Avoid touching the bulb with fingers, as oils from hands can damage the bulb when it becomes hot.

6.Screw the lens back on.

7.Turn power back on at the main power supply (fuse or breaker box).

Service

Before Calling Service

Use these suggestions before calling for service to avoid service charges

Troubleshooting Charts

The Cooktop

Table 11: Cooktop Troubleshooting Chart

Cooktop Problem

Possible Causes and Suggested Solutions

 

 

Cooking results are not what

• The cooktop is not level. Adjust leveling legs on bottom of range.

was expected.

• Cooking pan is not the appropriate size or type. See “Cookware Selection Guide”.

 

 

Water takes too long to boil

• Time to boil can vary greatly depending on environmental conditions. See “Boiling

 

Water” on page 23 for tips to decrease time to boil.

 

 

Burners click continuously

• Knob(s) are in the “light” position. Turn knobs to the ”OFF” position or to desired

 

flame setting.

 

 

Burners click intermittently

• Moisture has accumulated inside the ignitor. Turn both front burners to the highest

 

setting for 15-20 minutes then turn to OFF.

 

 

Surface burners do not light

• Gas is turned off. Make sure the gas shut-off valve is in the ON position and the gas

 

supply to the house is not shut off.

 

• Unit is not hooked up to the gas supply. Call gas company.

 

• Plug is not completely inserted into outlet or the house wiring is incorrect. Check

 

the power supply, verify that the unit is grounded with the correct polarity, make

 

sure the unit is plugged in.

 

• Circuit breaker is tripped. Check circuit breaker and reset if necessary. Check and/

 

or replace fuse.

 

• Burner ports are clogged. Turn the cooktop off and allow the burners to cool.

 

Remove burner caps and use a stiff nylon bristle toothbrush to push debris through

 

burner ports.

 

• Misaligned burner cap. Verify that burner caps are properly positioned over burn-

 

ers.

 

• Ignitor is wet, damaged or dirty. Check ignitor for moisture. If wet, allow to air dry

 

before using. Check for burned-on food or grease. See cleaning recommendations.

 

Burner will not light if ignitor is wet, damaged or dirty.

 

 

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Contents Use and Care Manual Table of Contents Safety Important Safety InstructionsImportant Safety Instruc- tions About This ManualWhat to do if YOU Smell GAS Cleaning Safety Child SafetyBurn Prevention Cookware Safety Tipping PrecautionsFood Safety Getting StartedParts and Accessories PartSealed Gas Burners Burner CapsHigh Power Burner Diffusion Burner CapsBurner Grates Electronic IgnitorFlat Oven Racks Inserting Racks Into OvenExtension Oven Rack some mod- els Removing Flat Racks From OvenDisassembly for cleaning ReassemblyRemoving and Replacing Closed Position Back of RackCleaning Oven BottomOven Vent Automatic ShutoffSelf Cleaning Indicators and Other FeaturesControl Panel Convection FanTimer Setting the ClockClock Control knob to change the time of day orSelect Functions Menu To access the Select Function menuChanging the Clock About the Sabbath Feature Setting the Sabbath Feature for the Oven Only Setting the Sabbath Feature for the Warming Drawer OnlyBefore Using the Appliance for the First Time Setting the Burner Heat LevelOperation Cooktop About the CooktopSetting the Cooking Mode Temperature Lighting the Burner during a Power FailureSetting the Flame Size Operation OvenChanging the Timer/s Using the TimerClearing the Timer/s Press Time once. Timer 1 flashes Using Timed or Delayed Cook CancellingUsing the Probe some ModelsOperation Warming Drawer some models About the Warming DrawerWarming Drawer Specifi- cations Parts KeyGetting the Most Out of Your Appliance PreheatingTurning on the Warming Drawer Turning Off the Warming DrawerCooktop Cooking Guide Getting the Most Out of Your CooktopCookware Selection Guide Getting the Most Out of Your Oven Oven Cooking GuideBaking Pans Preheating the OvenProbe some models Inserting the ProbeConvection Bake Oven Cooking ModesFor Best Results For Best Results For Best Results Dehydrate Getting the Most Out Your Warming Drawer Food Temperature Covered UncoveredGeneral Tips Cleaning and Maintenance Cleaning CooktopDaily Cleaning Cleaning GuidelinesBurner Cap and exterior finish Cleaning Oven Part RecommendationsSelf Cleaning the Oven Preparing the Oven for Self CleanSelf Clean Maintenance Cooktop MaintenanceOven Maintenance After Self-CleaningReplacing the Oven Door Replacing an Oven LightService Before Calling ServiceTroubleshooting Charts Cooktop Problem Possible Causes and Suggested SolutionsOven Problem Possible Causes Suggested Solutions OvenHow to Obtain Service or Parts Product Data PlateWarranty Out of Warranty ProductWarranty Exclusions Repair/Replace as Your Exclusive RemedyHow to Obtain Warranty Service Page Page
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