Sanitizing Wand Troubleshooting

The Wand Will Not Turn On

1.Try turning on the Wand while it is connected to the AC adapter and plugged in. If it works, the battery may not be charged or connected properly.

2.Open battery compartment, disconnect battery clips for two seconds. Re-connect clips; re-insert battery and cover. Try again.

No Blue Light Underneath

•Bulb may be loose from shipping.

•Bulb may be broken or otherwise need replacing.

•Be sure the Wand is facing downward directly over the surface being sanitized. If the Wand is not operated in this manner, the internal safety switch will prevent the Wand from operating. This feature is to help prevent direct exposure to UV-C Light. Use caution when operating the Wand and do not attempt to override this product feature.

CAUTION: This this product should not be handled or used by children to prevent accidental exposure to UV-C rays.