Troubleshooting and information code

Troubleshooting

If you have any of the problems listed below try the solutions given.

Problem

Cause

Action

 

 

 

General

 

 

 

 

 

The buttons

Foreign matter may

Remove the foreign matter

cannot be pressed

be caught between the

and try again.

properly.

buttons.

 

 

 

 

 

For touch models:

Wipe the moisture from the

 

Moisture is on the

exterior.

 

exterior.

 

 

 

 

 

Child lock is activated.

Deactivate Child lock.

 

 

 

The time is not

The Eco (power-saving)

Turn off the Eco function.

displayed.

function is set.

 

 

 

 

The oven does not

Power is not supplied.

Make sure power is supplied.

work.

 

 

The door is open.

Close the door and try again.

 

 

 

 

 

The door open safety

Remove the foreign matter

 

mechanisms are covered

and try again.

 

in foreign matter.

 

 

 

 

The oven stops

The user has opened the

After turning over the food,

while in operation.

door to turn food over.

press the Start button again to

 

 

start operation.

 

 

 

 

 

 

 

 

 

 

 

Problem

Cause

Action

 

 

 

 

 

The power

The oven has been

After cooking for an extended

 

turns off during

cooking for an extended

period of time, let the oven

 

operation.

period of time.

cool.

 

 

 

 

 

 

The cooling fan is not

Listen for the sound of the

 

 

working.

cooling fan.

 

 

 

 

 

 

Trying to operate the

Put food in the oven.

 

 

oven without food inside.

 

 

 

 

 

 

 

There is not sufficient

There are intake/exhaust

 

 

ventilation space for the

outlets on the front and rear of

 

 

oven.

the oven for ventilation.

 

 

 

Keep the gaps specified in the

 

 

 

product installation guide.

 

 

 

 

 

 

Several power plugs are

Designate only one socket to

 

 

being used in the same

be used for the oven.

 

 

socket.

 

 

 

 

 

 

There is a popping

Cooking sealed food or

Do not use sealed containers

 

sound during

using a container with a

as they may burst during

 

operation, and the

lid may causes popping

cooking due to expansion of

 

oven doesn't work.

sounds.

the contents.

 

 

 

 

 

The oven exterior

There is not sufficient

There are intake/exhaust

 

is too hot during

ventilation space for the

outlets on the front and rear

 

operation.

oven.

of the oven for ventilation.

 

 

 

Keep the gaps specified in the

 

 

 

product installation guide.

 

 

 

 

 

 

Objects are on top of the

Remove all objects on the top

 

 

oven.

of the oven.

 

 

 

 

 

The door cannot be

Food residue is stuck

Clean the oven and then open

 

opened properly.

between the door and

the door.

 

 

oven interior.

 

 

 

 

 

 

 

 

 

 

English  35

Troubleshooting and information code

MG23K3575AS_EO_DE68-04403B-00_EN.indd 35

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Samsung MG23K3575AK/EF, MG23K3575AS/EO manual Troubleshooting and information code
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MG23K3575AS/EO, MG23K3575AK/EF specifications

The Samsung MG23K3575AS is an advanced microwave oven that combines functionality with sleek design, perfect for modern kitchens. This model is available in two variants, the MG23K3575AS/OL and MG23K3575AS/EO, both offering the same robust features and cutting-edge technologies.

One of the standout characteristics of the MG23K3575AS is its ceramic enamel interior. This innovative coating not only ensures easy cleaning but also provides a hygienic cooking environment by reducing bacteria growth. The smooth surface allows for effortless wiping and minimizes the likelihood of food sticking, making maintenance a breeze.

Another significant feature of this microwave is its powerful 850 watts of cooking power, ensuring efficient and consistent heating. Coupled with a variety of preset cooking modes, users can easily prepare a wide range of meals, from popcorn to grilled vegetables, with just the touch of a button. The smart sensor cooking technology automatically adjusts cooking times and power levels, delivering perfectly cooked dishes every time.

The distinct Smart Wave technology offers even cooking results by ensuring that microwaves are distributed evenly throughout the cooking cavity. This helps to eliminate cold spots, ensuring that food is cooked uniformly. Additionally, the MG23K3575AS includes a grill function, providing the versatility of creating crisp, browned food items, which is a rarity in standard microwave models.

For those who appreciate convenience, the user-friendly control panel features an intuitive interface that makes selecting cooking functions simple. The feature-rich microwave also includes a timer, quick defrost options, and various power settings, giving home cooks greater control over their culinary tasks.

The MG23K3575AS also boasts an attractive design that complements any kitchen decor. With a sleek stainless-steel finish and minimalist design, it combines both style and practicality. Its compact size allows for easy placement on kitchen counters without occupying too much space, making it an excellent choice for smaller kitchens or apartments.

In summary, the Samsung MG23K3575AS/OL and MG23K3575AS/EO models stand out for their high-performance features, innovative technologies, and stylish design. Whether you're heating, defrosting, or grilling, this microwave delivers remarkable results, making it a valuable addition to any kitchen.
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