
Troubleshooting
Table 5-1 Troubleshooting reference
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| Problem | Possible Cause | Solution | 
| Run time is | Internal battery is not | Recharge using the AC Charger, | 
| less than | fully charged. | until green Charging Status light is | 
| expect d. | 
 | steady. | 
| 
 | AC appliance power | Check AC appliance power or | 
| 
 | c n umption is higher | wattage rating (or current draw for | 
| 
 | than expected. | 12 V DC appliances) and compare | 
| 
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 | with Table  | 
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 | Table  | 
| Charging | No AC power at the | Ens re power is available at the AC | 
| Status light is | AC wa outlet. | wa outlet. | 
| Off when AC | 
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| Charg is | AC Charger is faulty. | Replace the AC Charger. | 
| connected | 
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| G een | Battery Charge (%) | Unplug the charging sources and any | 
| Charging | reading on digital | appliances and let the XPower | 
| Status light is | display is only | P werpack rest for 15 minutes to | 
| flashing | accurate when the | obtain an accurate reading. | 
| (indicating | XPower Powerpack | 
 | 
| recharging) | has been disconnected | 
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| and Battery | from all appliances | 
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| Charge (%) | and all charging | 
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| does not turn | sources for fifteen | 
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| on. | minutes. | 
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| Green | The voltage at the AC | Use AC wall outlet that supplies 120 | 
| Charging | wall outlet is less than | V AC. | 
| Status light is | 120 V AC. | 
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| still flashing | 
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| and hasn’t | Internal battery is | Replace the battery. | 
| changed to | permanently damaged. | 
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| steady after 50 | 
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| hours of | 
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| charging. | 
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