Mitel UC360 manual Network Health, Ethernet Trace

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UC360 User Guide

Network Health

You will see a network health icon displayed when the alarm threshold is reached for packet loss on both audio and video calls.

The icon appears in the following locations:

•upper right hand corner next to the Network Status icon

•on a conference participant

The icon will only appear if there is congestion. If the packet loss falls below the alarm threshold during the call, the network congestion icon will disappear.

To see details while network congestion is occurring:

1.Press Menu then Settings .

2.Tap Network Congestion Info.

Ethernet Trace

The UC360 is configured to allow you to manually capture traces when network impairment or voice quality issues are present.

1.Press Menu then Settings .

2.Tap Start Ethernet Trace.

When the Start Ethernet Trace option is selected, a trace icon appears next to the network icon in the upper right hand corner. The trace icon will be visible for the duration of the trace, which is one minute.

Contact the System Administrator with details of the UC360 issue. Your administrator can also set an option so ethernet traces are captured automatically when network congestion occurs.

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Contents UC360 Collaboration Point Trademarks UC360 New features Conference App Desktop Apps Appendix B Using Picsel SmartOffice Chapter UC360 User Guide UC360 Release 2.1 New Features and Enhancements Release 2.1, SP1Release UC360 User Guide Introduction UC360 User Guide Introduction UC360 Collaboration Point Audio Enabled Conferencing UC360 Collaboration Point Video Enabled ConferencingUC360 Product Variants Introduction About This Document Related DocumentationAbout the UC360 UC360 User Guide About the UC360 Main Screen Conference App Function KeysMenu Bar Action and Display Control Icons Icon Press toStatus Bar Status Icon/Information What it meansNetwork Health Ethernet TraceUsing Gestures Customizing the UC360Optional Settings Sound/Keyboard ClickKeypad Home Screen Using Clean Mode Using the KeyboardUnmounting Media UC360 User Guide Conference APP UC360 User Guide Accessing Help Emergency CallsAdjusting the Camera Making a Conference CallPreparing for a Video Call Activating the Hdmi DisplayUsing Redial Making an Audio or Video Conference CallUsing Camera Control Adding Calls to a Conference About Incoming Calls Placing a Conference Call on Hold To put an individual caller on holdTo talk with a caller privately Muting a Conference Call To mute a callEnding a Conference Call To end the entire conference callCleaning Up after a Conference Call Additional Information You May Need to Know Audio CallsVideo Calls Conference Call Avatar UC360 User Guide Contacts APP UC360 User Guide About Contacts Finding ContactsCalling a Contact Once you tap a contact name, the following screen pops upSearching for a Contact Using the Keypad What is a URI? Dialing a URIUC360 User Guide Desktop Apps UC360 User Guide About Using Desktop Applications Displaying and Sharing PresentationsDisplay a Presentation on a Video Call Displaying your presentationUsing the Presentation Controls Selecting What Participants See on the Display More About Video CallsTips on Presentation Sharing and Video Paused ApplicationsAccessing More Functionality While in Applications To return to your application if interruptedUsing MiCollab Conference Using the Browser Opening Attachments from Web-based Email Support for Web-Based Media Dialing Phone Numbers from the Web BrowserSettings and Privacy Using SmartOffice Launching SmartOfficeClicking Web Links in Smart Office Documents Using Cisco WebEx Using Join.Me Limitations of Using join.meSome Practical Applications for join.me Using Remote RDP Setting Up Your Computer to Use Remote DesktopLaunching Your RDP Session UC360 User Guide Pre-Saved Remote Computer Using Remote VNC Press ConnectBasic Rules on How Presentation Sharing Works UC360 User Guide Appendix a UC360 User Guide External Keyboard Supported Keys Qwerty Keyboard Support Smart MiCollab Keys Azerty Keyboard Support F2-F12 Except for F10 UC360 User Guide Appendix B UC360 User Guide Using Picsel SmartOffice UC360 SmartOffice SupportEditing User Interface Basics UC360 SmartOffice Limitations
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UC360 specifications

The Mitel UC360 is an advanced collaboration platform designed to enhance communication and productivity in the modern workplace. This all-in-one solution meets the demands of organizations seeking to integrate various communication channels, such as voice, video, and messaging, into a single user-friendly device.

One of the standout features of the Mitel UC360 is its high-definition audio and video capabilities. With a built-in HD camera and advanced audio processing technology, it provides crystal-clear video conferencing experiences. This ensures that users can connect with remote team members, clients, or partners seamlessly, fostering collaboration regardless of location.

The UC360 also supports a range of connectivity options. It features Wi-Fi, Bluetooth, and Ethernet connections, making it adaptable to various network environments. This versatility allows organizations to deploy the device in different settings, whether in huddle rooms, executive offices, or shared spaces, without worrying about connectivity issues.

Additionally, the Mitel UC360 is equipped with a user-friendly touch interface that simplifies navigation. Users can easily initiate video calls, share documents, and manage meetings through intuitive controls. The interface is designed to be accessible for all team members, reducing the learning curve and ensuring that everyone can leverage its powerful features quickly.

Integration with collaboration tools is another significant characteristic of the UC360. It can seamlessly connect with popular applications and platforms, including Microsoft Teams and Skype for Business. This compatibility allows users to engage in video conferences directly from their preferred collaboration tool, streamlining workflows and enhancing productivity.

Security is also a priority for the Mitel UC360. The device offers robust security features to safeguard communications, ensuring that sensitive information is protected during calls and meetings. This focus on security gives organizations the peace of mind they need when conducting business communications.

In conclusion, the Mitel UC360 is a comprehensive solution for organizations looking to enhance their communication capabilities. With its high-definition audio and video quality, versatile connectivity options, user-friendly interface, and robust security features, it stands out as a powerful tool for fostering collaboration in today’s dynamic work environments. As businesses continue to adapt to changing communication needs, the UC360 positions itself as a valuable asset in facilitating effective teamwork and interaction.
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