Marantz SR7300OSE manual Troubleshooting, Are the power amplifiers and speaker working properly ?

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ENGLISH

TROUBLESHOOTING

 

following table.

 

 

 

If the unit does not operate properly, check items shown in the

 

 

 

If your trouble cannot be recovered with the remedy actions listed in

In case of trouble, check the following before calling for service:

the following table, malfunction of the internal circuitry is suspected;

1.

Are the connections made properly ?

immediately unplug the power cable and contact your dealer, nearest

2.

Are you operating the unit properly following user’s guide ?

Marantz distributor or the Marantz Service Center in your country.

 

 

 

3.Are the power amplifiers and speaker working properly ?

SYMPTOM

CAUSE

REMEDY

 

 

 

SR7300 cannot be turned up.

The power plug is not connected.

Connect the power plug to the outlet.

 

 

 

No sound and picture are output

Mute is on.

Cancel mute using the remote control unit.

even when power is on.

The input cable is not connected correctly.

See the connection diagram and connect the cables correctly.

 

The master volume control is turned all the way down.

Adjust the master volume.

 

The function selector position is wrong.

Select correct position.

 

 

 

Speaker does not outputting any

The headphones are connected to the headphone jack.

Disconnect the headphones. (Speakers will not output sound when

sound.

 

headphones are connected.)

 

 

 

Sound and pictures from other

Input cable connected incorrectly.

Connect the cable correctly by referring to the connection diagram.

than equipment selected with the

 

 

function selector.

 

 

 

 

 

Sound from the wrong channel is

Speaker cable connected incorrectly.

Connect the cable correctly by referring to the connection diagram.

output from the speaker.

 

 

 

 

 

No sound is output from the center

The center speaker cable connection is incomplete.

Connect the cable correctly.

speaker.

STEREO has been selected for Surround mode.

When STEREO is selected for Surround mode, no sound will be

 

Center = NONE has been selected in SETUP mode.

output from the center speaker. Set another Surround mode.

 

Make the correct setting.

 

 

 

No sound is output from the

The surround speaker cable connection is incomplete.

Connect the cable correctly.

surround speakers.

STEREO has been selected for Surround mode.

When STEREO has been selected for Surround mode, no sound will

 

 

be output from the surround speaker. Set another Surround mode.

 

Surround = NONE has been selected in SETUP mode.

Make the correct setting.

 

 

 

No sound is output from the

The surround back speaker cable connection is incomplete

Connect the cable correctly.

surround back speaker

Surround mode is not EX/ES mode.

 

 

Surround back = NONE has been selected in SPEAKERS

Set surround mode EX/ES

 

SIZE SETUP

Make the correct setting.

 

 

 

Can not select EX/ES mode.

Surround center= NONE has been selected in SPEAKERS

Make the correct setting.

 

SIZE SETUP

Use 5.1channel source.

 

Input signal is incompatible.

 

 

 

 

Can not select Pro Logic II mode.

Input signal is incompatible.

Use 2 channel Dolby Digital input signal, PCM input signal or

 

 

analog input signal.

 

 

 

Can not select Neo:6 mode.

Input signal is incompatible.

Use 2 channel Dolby Digital input signal, PCM input signal or

 

 

analog input signal.

 

 

 

Can not select CSII mode.

Input signal is incompatible.

Use 2 channel Dolby Digital input signal, PCM input signal or

 

 

analog input signal.

 

 

 

No output to Sub Woofer Out.

Sub-woofer = NONE has been selected in SETUP mode.

Select Sub-woofer = YES.

 

 

 

Noise is produced during DTS-

Analog has been selected for input.

Be sure to perform digital connection, select digital input, then play.

encoded CD or laser disc play.

 

 

 

 

 

A specific channel does not

Nothing recorded on source.

Check the encoded channel on the source side.

produce output.

 

 

 

 

 

FM or AM reception fails.

Antenna connection is incomplete.

Correctly connect the indoor FM and AM antennas to FM and AM

 

 

antenna outlets.

 

 

 

Noise is heard during AM reception.

Reception is affected by other electrical fields.

Try changing location where the AM indoor antenna is set up.

 

 

 

Noise is heard during FM reception.

The radio waves from the broadcasting station are weak.

Install an FM outdoor antenna.

 

 

 

Cannot get programmed station

Preset data has been erased.

Disconnecting power plug for long periods of time will erase preset

when the PRESET button is

 

data. If that happens, input the preset data again.

pressed.

 

 

 

 

 

Control with the remote control unit

Batteries are consumed..

Replace all the batteries with new ones.

fails.

Remote controller's function-key setting is wrong.

Select different position from which equipment will be controlled.

 

The distance between this SR7300 and the remote

Move closer to this SR7300.

 

commander is too far.

 

 

S o m e t h i n g i s b l o c k i n g SR7 3 00 a n d t h e r e m o t e

Remove offending object.

 

commander.

 

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Contents Model SR7300 / SR7300OSE User Guide Risk of Electric Shock Read Before Operating Equipment AC Polarized PlugPage Table of Contents Description PrecautionsIntroduction English Features AccessoriesFront Panel 4INPUT Function Selector buttons AUDIO/ Video @0PHONES jack for stereo headphones3AUX1 input jacks 5SPEAKERS A/B buttonFL Display SBR, C Rear PanelVCR2 AC Outlets ⁄6AUDIO IN/OUT CD, TAPE, CD-R, TV DVD, VCR1, DSS/VCR2Names and Functions ¤4P.SCAN preset scan button ⁄7SETUP button¤3VOLUME / buttons ‹2SLEEP sleep timer buttonRemote Control Range Loading BatteriesGeneral Information of RC7300SR AMP ModeTuner Mode To SR7300Height of the Speaker Units Speaker PlacementConnections Connecting Banana Plug Connecting SpeakersConnecting Speaker Wire Connecting a SubwooferCD Recorder / MD Deck CD Player Tape Deck Connecting Audio ComponentsConnecting Digital Audio Components Video jack Connecting Video ComponentsVIDEO, S-VIDEO , Component Jacks Component jackPower Amplifer Advanced ConnectingConnecting Remote Control Jacks CD RecorderConnecting AN FM Outdoor Antenna Connecting the Antenna TerminalsConnecting the Supplied Antennas Connecting AN AM Outdoor AntennaConnecting for the Multi Room MultiroomUnlocked SetupOn Screen Display Menu System Speaker Setup Speaker SizeSpeaker Distance Speakers LevelSurround Select Surround in Setup Main Menu with orPreference Channel LevelCS II Circle Surround II Parameter Select PRO Logic II in Setup Main Menu with orPL II PRO Logic II Music Parameter Multi RoomYou can select Main ROOM, Multi Room or Disable Pressing DC Trigger SetupSelect DC-TRIG Setup in Setup Main Menu with or CH Input LevelAdjusting the Tone Bass & Treble Control Selecting the Surround ModeAdjusting the Main Volume English Basic Operation Play BackTemporarily Turning OFF the Sound Using the Sleep TimerNight Mode Mode Surround ModeAuto EX/ESStereo Circle Surround II CSII-CINEMA, CSII-MUSIC, CSII-MONOVirtual Source DirectDigital , 2 Surround DTS-ES AutoDigital PCMOther Function Input selector button Recording AN Analog SourceSpeaker A/B OUT , CD-R/MD OUT, VCR1 OUT, and DSS/VCR2 OUT outputsCH Input AUX2 InputListening to the Tuner Preset MemoryBasic Operation Tuner Clearing Stored Preset Stations Manual Preset MemoryRecalling a Preset Station Preset Scan Select the desired preset station by pressing the Tuning or→ B → C ... Z → 1 → 2 → 3 .... → → + → / → Blank → a UP → Sorting Preset StationsName Input of the Preset Station ← DownSecond Room Multi Room Playback Using Multi Room OUT TerminalsMulti Room System GeneralRemote Controller Operation Controlling Marantz ComponentsDeck a B Controlling a Marantz MD Deck MD ModeControlling a Marantz Tape Deck Tape Mode Erasing Learning Code Learn ModeLearning Procedure Erasing the code by buttonsErasing the all functions Macro ModeProgramming Macros Confirming Macros Using MacrosEditing Macros Example AMP*→ 2 Power on → 3 DVD → 4 AMP*→ 5 8 Virtual → 6 DVD* → 7Examples of Macro Programs PlayAdjusting the Interval Time of Macro Operations Transmitting Clearing Macro ProgramsTroubleshooting Are the power amplifiers and speaker working properly ?General Malfunction HOW to Reset the Unit Memory backupTechnical Specifications DimensionIs a registered trademark