Cal Spas LTR20101000 Symptom Possible Causes Possible Solutions Pump Problems, Pump does not work

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54 Appendix

Symptom

Possible Causes

Possible Solutions

Pump Problems

 

 

Pump runs constantly –

Problem with circuit board

Contact your dealer

will not shut off

 

 

Noisy pump

Pump turns off during operation

Pump has a burning smell while running

Water level is too low

Add water to normal level

 

 

Block wall suctions or skimmer

Clean the wall suction/skimmer

 

 

Damaged or worn-out motor block

Contact your dealer

 

 

Clogged floor suction or skimmer

Clean floor suction or skimmer

 

 

Leakage of air into suction line

Contact your dealer

 

 

Debris is inside pump

Contact your dealer

 

 

Gate valves are closed

Open gate valves. Note: Never operate your

 

spa with the gate valves closed!

 

 

Damaged or worn motor bearings

Contact your dealer

 

 

Improper or defective wiring

Contact your dealer

Automatic timer has completed its cycle

Start the cycle again

 

 

Pump has overheated due to the vents

Clear items away from vents

on the equipment door being blocked

 

 

 

The pump motor is defective

Contact your dealer

Damaged or worn motor bearings

Contact your dealer

Pump does not work

Power may be turned off

Reset power

 

 

 

 

Pump has over heated

Let cool for one hour

 

 

 

 

Incorrect or faulty wiring of electrical

Contact your dealer

 

supply

 

 

 

 

 

Switch is off

Auto reset after the motor has cooled down

 

 

 

 

House circuit breaker tripped or in OFF

Reset circuit breaker

 

position

Contact your dealer

 

 

 

 

 

 

Motor overload condition

Motor overload will reset automatically. If

 

 

problem persists, contact your dealer

 

 

 

 

Damaged electrical cord

Contact your dealer

 

 

 

 

Pump cord not plugged in

Plug pump cord into red receptacle

 

 

 

 

GFCI tripped or in OFF position

Reset GFCI

2010 Portable Spa

www.calspas.com

LTR20101000, Rev. C

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Contents LTR20101000, Rev. C 2/28/10 Cleaning and Maintenance Using the Entertainment SystemOperating Your Spa Appendix Clear Water PlanImportant Safety Instructions This FirstRead First!This Preparing for Your New Portable Spa Planning the Best LocationForYour New Portable Spa Preparing a Good FoundationVolt Electrical Installation Testing the Gfci BreakerGfci and Wiring Requirements Spa240V Gfci and Wiring Requirements System High Power ConfigurationSpa Model Gfci Required Wires Required Your New Portable SpaApplies to 6300 systems Electrical Installation for 11 kW HeaterPreparing forYour New Portable Spa Gfci Wiring Diagram Gas Heater Hook up Your New Portable Spa Preparing forYour New Filling and Powering Up Your Portable SpaPortable Spa Second method will remove a large air lock within the pump Priming the PumpNew Portable Spa Temperature Adjustment Operating Your SpaOperating SpaYour 5100, 6200 and 6300 Electronic Control OperationSwitching Modes Setting Filtration CyclesStandard, Economy and Sleep Heating Modes JetsStandard, Economy, Sleep, and Standby Modes Electronic Control OperationTime Setting the Temperature Lock Preset Filter CyclesInvert Locking the PanelFreeze Protection Clean up CycleOzone Standard configuration Spa Models with 3-pump system Sounds Good System OperationAuxiliary Control Panels Air blower control Two button jets control 6200/6300Message Frequency Action Required Diagnostic MessagesPeriodic Reminder Messages Stby Message Meaning Action RequiredSnb Sns Electrical Power Efficiency Jets Diverter KnobsWaterfalls Air VenturisAdjustable Therapy System Wireless Spa MonitorLED Perimeter Lighting Contents of this section Clear Water PlanClear PlanWater Key to Clear WaterTesting and Adjusting Spa Water Clear Water PlanBalancing the Total Alkalinity Balancing the pHUsing Chlorine as a Sanitizer Using Bromine as a SanitizerSanitation Adding Sanitizer Tablets to the Chemical ChamberChemical Safety Shocking the WaterFilter Cleaning About the Pure XL Water SanitizerBather Load Starting the Spa with Fresh WaterMaintenance Schedule Cal Zone Quest Ozonator Cal Clarity Bromine GeneratorStart Up Day One MondayAdjusting The Proper Bromine Levels Once a WeekWater Plan Troubleshooting Water Clarity ProblemsClear Spa Cover Cleaning and MaintenanceRemoving and Reseating the Pillows Cleaning and Replacing the Filter Draining Your Portable SpaFreeze damage is not covered by your warranty Winterizing Cold Climate DrainingVacation Care Continuous water flow and drainageSpa Shell Cleaning Your SpaSpa Cover and Pillows Jet Removal and Replacement Using the Entertainment System Listening to the RadioPlaying a CD Inserting and Ejecting a DiskTheUsing SystemEntertainment Using the iPod Docking StationProgramming the Universal Remote Control Device Manufacturer Code TypeAbout the SunBriteTV Monitor Using the iSound Remote Music SystemUsing the Entertainment System Replacement Parts AppendixValves Pillows DrainsWaterfalls FiltersReplacement Cabinet Panels LightsOzone Cartridges Pure XL UV Water SanitizerDiamond Series CoversAvalon Series Fitness Series D950N / D965N 93 x D963S / D950SFamily II Series Galaxy SeriesVictory Xtreme Series VX901 72 xKeeping Fit with your Spa Ultimate Fitness Series Exercise ProgramConnecting the Exercise Equipment Troubleshooting Symptom Possible Causes Possible SolutionsSymptom Water Problems Possible Causes Possible SolutionsSymptom Possible Causes Possible Solutions Pump Problems Pump does not workCal Spas Chemicals Portable Spas WarrantyAppendix Manufacturer Warranty Warranty Registration Locating the product serial number