Cal Spas 6300, 5100, 6200 manual Warranty

2008 Warranty

U..S.. and Canada Portable Spas

This limited warranty is effective for portable spas manufactured after January 14, 2008

Spa Shell / Structural Manufacturer Warranty

LMS warrants against the loss of water through the spa shell due to defects in materials and/or workmanship for a period of 10 years from the original date of purchase.

All Cal Spas hot tubs are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at the time of delivery. Cal Spas electronic component warranty is extended through the manufacturer of the product including, but not limited to: televisions, stereos, DVD players, etc.

Interior Surface – Altair Plus / Quarite Plus

LMS warrants against cracks, blisters, peeling, discoloration and delamination of Altair Plus / Quarite Plus interior surfaces for a period of ten years from the original date of purchase.

Interior Surface – Standard Acrylic / Quarite

LMS warrants against cracks, blisters, peeling, discoloration and delamination of standard acrylic/quarite interior surfaces for a period of five years from the original date of purchase.

Equipment

LMS warrants the spa’s electrical and electronic components, specifically: the control system, pumps and air blowers against malfunction due to defects in materials and/or workmanship for a period of five years from the original date of purchase.

Plumbing

LMS warrants all factory installed plumbing and Eliminator™ Plus Wet Ends from loss of water due to defects in material and/ or workmanship for a period of five years from the original date of purchase.

Cabinets

LMS warrants Cal Premium™, Cal Select™ and Cal Stone™ panels against cracking and warping for a period of three years from the original date of purchase.

Proration of Warranty

Units determined by the Company to be non-repairable will be replaced on a prorated basis with the same or a comparable unit. The user will be charged one percent of the current retail cost for each full month of ownership from the date of purchase through the date failure is determined to be non-repairable. This charge will be waived during the first twelve months of ownership.

Warranty Performance

In the event of a malfunction or defect covered under the terms of this warranty, the factory authorized selling dealer is responsible for performing all necessary repairs. To obtain service, contact the selling dealer. In the event the consumer is unable to obtain satisfactory customer service from the selling dealer, written notification must be given to the LMS Customer Relations Department within 30 days of the reported failure. There will be no charge for parts or labor on a covered item. However, the LMS Service Agent may assess a reasonable travel or mileage charge per service call, which may include diagnostic time. If LMS determines that repair of a covered item is not feasible, LMS reserves the right to replace the defective merchandise with merchandise equivalent or equal in value to the original merchandise. In the event of any warranty replacement, all removal, replacement, installation and shipping costs are the responsibility of the spa owner.

Warranty Exclusions and Limitations

This warranty is void if the spa has been subject to negligence, alteration, misuse, abuse, repairs by non-LMS authorized personnel, incorrect electrical installation, installation of any component other than by the manufacturer, acts of God (including, but not limited to, acts of nature and surrounding environments), and any other cases beyond the control of LMS Refer to the owner’s manual for further information and examples of exclusions and common acts invalidating this warranty. This warranty excludes Designer Series in-ground spas.

Components

LMS warrants manufacturer-installed XL Heat Exchanger™ and Cal Zone Quest 2000 Ozonator™ against malfunction due to defects in materials and/or workmanship for the lifetime of the spa.

Electrical and Electronic Components

LMS warrants stereos, DVD players, TVs and the LED light source for a period of one year from the original date of purchase.

Extent of Warranty

This limited warranty is only valid on portable hot tubs delivered in the United States and Canada. However, it does not apply to special offers and events and extends through the selling dealer to the original purchaser at the original site of installation. This warranty becomes valid at time of purchase and ends either by specified time-frame listed above, owner-transfer, relocation, or installation of any component other than by manufacturer. The Designer series in-ground spas are excluded from this warranty.

Disclaimers

This limited warranty is made with the express understanding that the spa is not an essential device or medical device as defined under State and Federal Law. LMS shall not be liable for loss of use of the spa or other incidental or consequential costs, expense or damages, which may include but are not limited to removal of permanent deck or other custom fixtures or the necessity for crane removal. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall LMS or any of its representatives be held liable for injury to any person or damage to any property, however arising.

Legal Remedies

This limited warranty gives you specific legal rights and you may have other rights, which may vary from state to state.

Customer Service

For customer service, contact the authorized selling dealer immediately. If you need additional information or assistance, please contact the LMS Customer Relations Department at 1462 E. Ninth St., Pomona CA 91766 or call (800) 225-7727.