Marantz SA8004 Troubleshooting, Problem Cause Corrective action, Independently, set the switch

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Troubleshooting

Getting

If a problem occurs, first check the following:

1.Are the connections correct?

2.Is the unit being operated as described in the owner’s manual?

If this unit does not operate properly, check the items listed in the table below. If the problem persist there may be a malfunction.

In this case, disconnect the power immediately and contact the retail outlet.

Problem	Cause				Corrective action					Page
The disc fails to rotate.	• The power cord is pulled out of			• Insert the power				cord plug		7
	the socket.			into the socket.
	• Power to this unit is not ON.			• Turn the power to this unit						8
				ON.
	• The disc is not placed in the			• Place the disc in the disc tray						3
	correct position on the disc			correctly.
	tray.
	• The disc is placed in upside			• Place the disc in the disc tray						3
	down. (The disc is placed in			correctly.
	with the label facing down).
The disc stops rotating	• The disc is dirty.			• Clean the disc’s surface.						4
in mid-operation.	• The disc is scratched.			• The	disc	may	be	unable to		–
				be played if it has a lot of
				scratches.
	• The disc is warped.			• The disc may be unable to be						–
				played if it is badly warped.
The disc is rotating but	• The amplifier and speakers are			• Connect the cables correctly.						7
no sound is heard.	not connected correctly.			(See	the	instruction			manual
				for the amplifier.)
	• The amplifier power is not		ON.	• Turn ON the power to the						–
				amplifier.
				(See	the	instruction			manual
				for the amplifier.)
	• The amplifier’s	function	or	• Switch		the		amplifier’s		–
	selector switch is not set to			function		or selector			switch
	“CD” or “AUX” or such (to			to “CD” or “AUX” or such
	whatever you have connected			(to	whatever		you		have
	this unit to).			connected this unit to).
				(See	the	instruction			manual
				for the amplifier.)
	• The amplifier’s	volume control		• Adjust the amplifier volume.						–
	is set at the minimum level.			(See	the	instruction			manual
				for the amplifier.)

Problem		Cause			Corrective action					Page
Remote control	• The distance between this unit				• Move closer to this unit, and					4
operation is not	and the remote control is too				operate	the remote control
possible.	great.				within the operating range.
	• There is an obstacle between				• Remove the obstacle.					4
	this unit and the remote
	control.
	• The remote control’s batteries				• Replace	all	batteries		with	4
	are dead.				new ones.
	• A strong	light is hitting		the	• Do not let strong light hit the					4
	unit’s sensor window.				sensor window.
	• The switch on the back of the				• When	using		this	unit	14
	REMOTE	CONTROL	is	on	independently, set the switch
	EXTERNAL.				to INTERNAL.
CD-R/CD-RW disc	• The disc is placed in upside				• Place the disc			in the	tray	3
cannot be played.	down.				correctly.
	• The information recorded			is	• Record	correct		information		14
	not in an audio (CD-DA) format.				that is compatible with to this
	Or the MP3/WMA file		was not		unit.
	properly recorded.
Cannot switch the	• Start Sound Mode is set to CD.				• Change	Start	Sound Mode			20
sound mode of an SA-					setting to Super Audio CD.
CD hybrid layer disc.
Sound is too quiet when	• The PC volume is turned down.				• Turn the PC volume up.					18
signals are output from
a PC.

started Basic connections Basic operation Advanced connections Advanced operations Explanation of terms Troubleshooting Specifications Index

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