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Samsung GX-1L Troubleshooting, [Case 1], [Case 2], [Case 3], [Case 4], [Case 5], [Case 6], the PC directly, turn on the camera, When using the USB hub

ER-GX1LZBAA, ER-GX1LZBAB, ER-GX1LZBBA/E1, ER-GX1LZBBA/FR, ER-GX1LZBBA/GB, ER-GX1LZBBA/NL, ER-GX1LZBBA/US

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Troubleshooting

Please check the following if the USB connection malfunctions.
[Case 1]

The USB cable is not connected or you are using a cable with an incorrect specification.

 

Use a USB cable with the correct specification.
[Case 2]

The camera is not recognized by your PC. Sometimes, the camera may appear under

 

[Unknown Devices] in Device Manager.

 

 

Turn off the camera, remove the USB cable, plug in the USB cable again, and then

 

turn on the camera.

 

[Case 3]There is an unexpected error during file transfer

 

Turn the camera power off and on again. Transfer the file again.
[Case 4]When using the USB hub.

 

 

There may be a problem in connecting the camera to the PC through the USB hub if

 

the PC and the hub are not compatible. Wherever possible, connect the camera to

 

the PC directly.

 

[Case 5]

Are other USB cables connected to the PC?

 

 

The camera may malfunction when it is connected to the PC at the same time as

 

another USB cable. In this case, disconnect the other USB cable, and connect only

 

one USB cable to the camera.

 

[Case 6]When I open the Device Manager (by clicking Start (Settings) Control Panel

 

(Performance and Maintenance) System

(Hardware) Device Manager), there

 

are Unknown Devices or Other Devices

entries with a yellow question mark (?)

 

beside them or devices with an exclamation mark (!) beside them.

 

Right-click on the entry with the question (?) or exclamation (!) mark and select

 

"Remove". Restart the PC and connect the camera the again. For Windows 98 PC,

 

remove the camera driver also, restart the PC, and then reinstall the camera driver.

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