Samsung SMART Signage TV RH48E LED LH48RHEELGW/EN, LH55RHEELGW/EN, LH55RHEELGW/XE Troubleshooting for Anynet+, Problem, Possible Solution, the screen, ” appears on, off and on again, Anynet+ does not work, I want to exit Anynet+, TOOLS

Troubleshooting for Anynet+

Problem	Possible Solution
Anynet+ does not work.	•• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
	•• Check if the Anynet+ device power cord is properly connected.
	•• Check the Anynet+ device’s Video/Audio/HDMI cable connections.
	•• Check whether Anynet+ (HDMI-CEC)is set to On in the System menu.
	•• Check whether the remote control is Anynet+ compatible.
	•• Anynet+ doesn’t work in certain situations. (initial setup)
	•• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product
	off and on again.
	•• Check if the Anynet+ function of the Anynet device is set on.

I want to start Anynet+.

•• Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC)is set to On in the System menu.

•• Press the TOOLS button to display the Anynet+ menu and select a menu you want.

I want to exit Anynet+.	••	Select View TV in the Anynet+ menu.
	•• Press the SOURCE button on the product remote control and select a non- Anynet+ device.
The message “Disconnecting	••	You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
Anynet+ device ...” appears on	••	Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.
the screen.
The Anynet+ device does not play.	••	You cannot use the play function when initial setup is in progress.

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