부록appendix
Troubleshooting
PROBLEM | SOLUTION | |
|
| |
| Check to make sure that the camera’s Network settings | |
| are appropriate. | |
| Check to make sure that all network cables have been | |
| connected properly. | |
| If connected using DHCP, verify that the camera is able | |
| to acquire dynamic IP addresses without any problem. | |
I can’t access the camera | If connected using a DDNS URL, verify that the MAC | |
from a web browser. | address has been properly entered. | |
| If the camera is connected to an xDSL network, ensure | |
| that Bandwidth is set to less than 600Kbps. Because xDSL | |
| offers slow connection speed, setting Bandwidth high | |
| results in network load and hinder network connection. | |
| If the camera is connected to a router, verify that port | |
| forwarding is properly configured. | |
|
| |
| Connected Viewers become disconnected upon any change | |
| to camera or network configurations. | |
Viewer got disconnected | Check all network connections. | |
during monitoring. | If the camera is connected over an xDSL network, it’s pos- | |
| sible for Viewer to disconnect under poor network condi- | |
| tions. | |
|
| |
I cannot connect to the | When you try to connect to the system using a tab browser, | |
the same cookie information is shared, resulting in errors when | ||
system using a tab browser | ||
connected. Therefore, instead of using a tab browser, open a new | ||
of Internet Explorer 7.0. | ||
browser window to connect to the system. | ||
| ||
|
| |
The camera connected to | Turn off the firewall settings on your PC and then search the camera | |
the network is not detected | ||
again. | ||
in the IP installer program. | ||
| ||
|
| |
| Check whether two or more cameras are set to a single multicast | |
Images overlap. | address instead of different addresses. If a single address is | |
| used for multiple cameras, the images may overlap. | |
|
|
APPENDIX 08
Appendix _77