Mitel 5212/5224 manuals

59 pages2.86 Mb

3Contents
6ABOUT YOUR PHONE
- 9Elements of Your Phone
- 12Selecting Menu Options
- Using Your IP Phone in Remote Mode
- About Feature Access Codes
- For Users on Resilient 3300 ICP Systems
- 5224 IP Phone Line Interface Module
13TIPS FOR YOUR COMFORT AND SAFETY
- Don't cradle the handset!
- 14Protect your hearing
- Adjust the viewing angle
  - To tilt your telephone for better viewing:
15CUSTOMIZING YOUR 5212/5224 IP PHONE
- Ringer Control
- Handset Receiver Volume Control
- 17Feature Keys
  - To display information about a key:
  - To program a personal key (5224 IP Phone Only):
- Language Change
  - To change the display language:
18MAKING AND ANSWERING CALLS
- Make a call
- Answer a call
- 19Emergency Calls
  - To make an Emergency Call using the Line Interface Module line:
- 21Phonebook (5224 IP Phone only)
  - To use Phonebook: :
- Redial
  - To redial the last number that you manually dialed:
- Redial Saved Number
  - To save the last number that you manually dialed:
  - To Redial a saved number:
- 22Speed Call Keys
  - To dial a stored Speed Call number:
  - To store a Speed Call number:
- 23Speed Call Personal
- 24Handsfree Operation
- 25AutoAnswer
- Group Listen
26CALL HANDLING
- Hold
- Mute
- 27Transfer
- Conference
- Conference Split
- 28Add Held (5224 IP Phone only)
- Swap
- 29Call Forward
  - To program Call Forward:
  - 30To turn Call Forward on and off (once it has been programmed):
- 31Call Forward - Remote (I'm Here)
  - To forward calls from a remote station to your current location:
  - To cancel Call Forward Remote from the station that set the remote forwarding:
  - To cancel Call Forward Remote from the station that was forwarded:
- 32Call Forward - End Chaining
- Call Forward - Forced (5224 IP Phone only)
- Call Forward - Override
- 33Messaging - Advisory
  - To turn Messaging - Advisory on:
  - To turn Messaging - Advisory off:
- 34Messaging - Callback
  - To leave a Callback Message when you hear busy or ringback tone:
  - To respond to a message waiting condition on your 5212 IP Phone:
  - To respond to a message waiting condition on your 5224 IP Phone:
  - On a 5224 IP Phone only, you can check for messages from a remote station:
- 35Messaging - Cancel Callback
- Messaging - Cancel All Callbacks
36USING ADVANCED FEATURES
- Account Codes
  - To use Forced Account Codes:
  - To enter an Account Code during a call on a 5212 IP Phone:
  - To enter an Account Code during a call on a 5224 IP Phone:
- Attendant Call Hold - Remote Retrieve
  - To retrieve a call placed on Hold by the attendant:
- 37Call Park
  - To park an active call:
  - To retrieve a parked call:
- 38Call Pickup
- Campon
- Do Not Disturb
- 39Override
  - To use Override when you encounter busy or Do Not Disturb tone:
- Paging
  - To use Paging:
- Direct Paging
  - To page a party:
- 40Direct Paging - Handsfree Answerback Enabled
  - To turn Handsfree Answerback on:
  - To turn Handsfree Answerback off:
    - -36-
  - 41To answer a call using Handsfree Answerback:
  - To end a Handsfree Answerback call:
- 42Direct Paging - Handsfree Answerback Disabled
  - To answer Direct Page calls when Handsfree Answerback is disabled:
  - To end a Direct Page call, do one of the following:
- 43Reminder (5224 IP Phone only)
  - To program a Reminder:
  - To view, change, and/or cancel a pending Reminder:
  - To acknowledge a Reminder when your phone rings once:
- 44Headset Operation
- 45Headset Operation (with Feature Control Switch)
  - To enable or disable Headset Operation:
  - To answer a call:
  - To mute the headset microphone:
  - To hang up:
  - To disable Headset Operation:
- 46Music
- 47Group Paging / Meet Me Answer
  - To make a Group Page:
  - To respond to a Group Page by using Meet Me Answer:
- Trunk Flash
  - To flash a trunk while talking on an outside call:
- 48Record a Call
  - To start recording while on a 2party call:
  - To control recording on a 5212 IP Phone, do one or all of the following:
  - To control recording on a 5224 IP Phone, do one or all of the following:
  - To listen to a recording:
- 49Hot Desking
  - To log into a Hot Desking 5212 IP Phone (the phone must be idle):
  - To log out of Hot Desking 5212 IP Phone (the phone must be idle):
  - To log into a Hot Desking 5224 IP Phone (the phone must be idle):
- 51Tag Call
  - To tag a malicious call:
- 52Call History
  - To display the call history, and view call detail:
  - 53To return a call:
  - To delete all missed, answered, or outgoing call logs:
  - To delete a particular call from the call log:
- 54Night Answer
  - To switch your 5212 IP Phone to Night Answer or back to Day service:
- Release
  - To release from an attempted transfer or conference call:
- Mobile Extension
55USING THE LINE INTERFACE MODULE (5224 IP PHONE ONLY)
- 56LINE INTERFACE MODULE MODE
  - To make a call using the Line Interface Module line:
  - To answer a call using the Line Interface Module line:
- 58FAILOVER MODE
  - To make a call using the Line Interface Module line during an IP connection failure:
  - To answer a call using the Line Interface Module line during an IP connection failure:
- EMERGENCY CALLS
  - To make an Emergency Call using the Line Interface Module line: