Record a Call

This feature uses your voice mail system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

To start recording while on a 2–party call:

zPress the Record Call key. (See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone.)

Note: Your system may be programmed to automatically begin recording external calls when you or the other answers.

To control recording on a 5212 IP Phone, do one or all of the following:

zTo stop and save a recording, hang up.

zTo stop and erase a recording, press (CANCEL).

To control recording on a 5224 IP Phone, do one or all of the following:

zTo pause recording, press the Pause softkey.

zTo resume recording after pausing, press the Resume softkey.

zTo stop a recording without saving it, press the Erase softkey or

(CANCEL).

zTo stop and save a recording, press the Save softkey.

Putting the call on hold saves the recording; taking the call off hold starts a new recording. Depending on system programming, hanging up, or pressing (TRANS/CONF) or a DSS key, may also save the recording.

To listen to a recording:

1.Lift the handset.

2.Access your voice mailbox.

3.Follow the prompts to retrieve the recording.

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Mitel 5212/5224 manual Record a Call, To start recording while on a 2-party call, To listen to a recording