Making and Answering Calls | Mitel 5212/5224 guide

MAKING AND ANSWERING CALLS	13
Make a call	13
Answer a call	13
Emergency Calls	14
Phonebook (5224 IP Phone only)	16
Redial	16
Redial	16
Speed Call Keys	17
Speed Call	18
Handsfree Operation	19
Auto	20
Group Listen	20
CALL HANDLING	21
Hold	21
Mute	21
Transfer	22
Conference	22
Conference Split	22
Add Held (5224 IP Phone only)	23
Swap	23
Call Forward	24
Call Forward - Remote (I'm Here)	26
Call Forward - End Chaining	27
Call Forward - Forced (5224 IP Phone only)	27
Call Forward - Override	27
Messaging - Advisory	28
Messaging - Callback	29
Messaging - Cancel Callback	30
Messaging - Cancel All Callbacks	30

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Mitel 5212/5224 manual Making and Answering Calls

Contents

User Guide 3300 ICP Contents Making and Answering Calls Using the Line Interface Module 5224 IP Phone only About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your Phone FeatureFunction Important Note for Headset Users Selecting Menu Options Tips for Your Comfort and Safety For Users on Resilient 3300 ICP SystemsIP Phone Line Interface Module Dont cradle the handset Protect your hearing Adjust the viewing angleTo tilt your telephone for better viewing Handset Receiver Volume Control To adjust the Ringer Volume while the set is ringingTo adjust the Ringer Pitch while the set is idle Customizing Your 5212/5224 IP Phone To adjust the Display Contrast while your set is idle Speaker Volume ControlDisplay Contrast Control To display information about a key Feature KeysTo program a personal key 5224 IP Phone Only Making and Answering Calls Language ChangeMake a call Answer a call Emergency Calls When Emergency Call Routing not Programmed Emergency Calls Emergency Calls When Emergency Call Routing Programmed Redial Phonebook 5224 IP Phone onlyRedial Saved Number To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call PersonalTo store a personal Speed Call number Handsfree Operation Auto-Answer Group Listen Hold Call HandlingMute Conference TransferConference Split Add Held 5224 IP Phone only SwapTo move a call on hold to another line appearance To alternate between the two parties Call Forward To program Call Forward To turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward End Chaining Call Forward Forced 5224 IP Phone onlyCall Forward Override To force an incoming call to be forwarded To turn Messaging Advisory on Messaging AdvisoryTo turn Messaging Advisory off Messaging Callback Messaging Cancel Callback Messaging Cancel All CallbacksTo cancel a Callback To cancel all Callbacks Account Codes Using Advanced FeaturesAttendant Call Hold Remote Retrieve To park an active call Call ParkTo retrieve a parked call Campon Call PickupDo Not Disturb Override PagingDirect Paging To use Paging To turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback off To answer a call using Handsfree Answerback To end a Handsfree Answerback call Direct Paging Handsfree Answerback Disabled Arrives Burst of tone To view, change, and/or cancel a pending Reminder To acknowledge a Reminder when your phone rings onceReminder 5224 IP Phone only To end a Direct Page call, do one of the following To enable Headset Operation To answer a call when Auto Answer is disabledHeadset Operation To hang up Headset Operation with Feature Control Switch To enable or disable Headset OperationTo disable Headset Operation To answer a call Music To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTrunk Flash To make a Group To start recording while on a 2-party call Record a CallTo listen to a recording Hot Desking To remotely log out a Hot Desking phone Tag Call To tag a malicious call Call History To display the call history, and view call detail To delete all missed, answered, or outgoing call logs To return a callTo delete a particular call from the call log Night Answer Using the Line Interface Module 5224 IP Phone only ReleaseMobile Extension To release from an attempted transfer or conference call To make a call using the Line Interface Module line To answer a call using the Line Interface Module line Hold a Call Failover Mode