A-4 APPENDIX A: TECHNICAL SUPPORT
Support from 3ComIf you are unable to receive support from your network supplier, technical
support contracts are available from 3Com.
In the U.S. and Canada, call (800) 876-3266 for customer service.
If you are outside the U.S. and Canada, contact your local 3Com sales office
to find your authorized service provider:
* These numbers are toll-free.
Returning Products for RepairA product sent directly to 3Com for repair must first be assigned a Return
Materials Authorization (RMA) number. A product sent to 3Com without an
RMA number will be returned to the sender unopened, at the sender’s
expense.
To obtain an RMA number, call or fax:
10/25/95
Country Telephone Number Country Telephone Number
Australia (Sydney) (61) (2) 959 3020 Japan (81) (3) 3345 7251
(Melbourne) (61) (3) 653 9515 Mexico (525) 531 0591
Belgium*0800 71429 Netherlands*06 0227788
Brazil (55) (11) 546 0869 Norway*800 13376
Canada (905) 882 9964 Singapore (65) 538 9368
Denmark*800 17309 South Africa (27) (11) 803 7404
Finland*0800 113153 Spain*900 983125
France*05 917959 Sweden*120 795482
Germany*0130 821502 Taiwan (886) (2) 577 4352
Hong Kong (852) 868 9111 United Arab Emirates (971) (4) 349049
Ireland*1 800 553117 U.K.*0800 966197
Italy*1678 79489 U.S. (1) (408) 492 1790
Country Telephone Number Fax Number
U.S. and Canada (800) 876 3266, option 2 (408) 764 7120
Europe 31 30 60 29900, option 5 (44) (1442) 275822
Outside Europe, U.S., and Canada (1) (408) 492 1790 (1) (408) 764 7290