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3Com 6000 manual Register Your, Product to Gain, Service Benefits, Solve Problems Online

Models: 6000

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A	OBTAINING SUPPORT FOR
	YOUR 3COM PRODUCTS

	3Com offers product registration, case management, and repair services
	through eSupport.3com.com. You must have a user name and password
	to access these services, which are described in this appendix.

Register Your	To take advantage of warranty and other service benefits, you must first
Product to Gain	register your product at:
Service Benefits	http://eSupport.3com.com/
	http://eSupport.3com.com/
	3Com eSupport services are based on accounts that are created or that
	you are authorized to access.

Solve Problems Online

3Com offers the following support tool:

■3Com Knowledgebase — Helps you to troubleshoot 3Com products. This query-based interactive tool is located at:

http://knowledgebase.3com.com

It contains thousands of technical solutions written by 3Com support engineers.

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3Com 6000 manual Register Your, Product to Gain, Service Benefits, Solve Problems Online, YOUR 3COM PRODUCTS

Contents

Getting Started Guide 3Com Router 6000 FamilyEnd of Life Statement 3Com Corporation 350 Campus Drive Marlborough MAUNITED STATES GOVERNMENT LEGEND ENVIRONMENTAL STATEMENTPage Page 1 Introducing the Router 6000 Family ContentsContents About This Guide 2 InstallationA Obtaining Support for Your 3Com Products 3 Starting and Configuring the RouterTroubleshooting Router Software MaintenanceAbout This Guide Related Router 5000/6000 Configuration GuideRouter 5000/6000 Command Reference Guide Conventionsnetwork supplier CommentsDocumentation 10About This Guide Router About the1Introducing the Router 6000 Family RADIUS 3Com Router 3Com RouterFigure 1 Front panel of the 3Com Router Figure 4 Rear panel of the 3Com Router 3Com Router3Com Router System Description3Com Router The RPU Module Boot ROM stores the boot program filesSpecifications The RPU Module Indicators and ButtonTable 3 RPU Indicator LEDs and button Figure 6 Front panel of the RPUBoot ROM stores the boot program files The RPU2 ModuleLED and button Figure 8 Front panel of RPU2Table 5 RPU2 LEDs and the button The RPU2 ModuleFigure 9 Router 6000 PSU FAN module Auto-ConfigAuto Detect Rack-Mountingthe 2 InstallationRouter Mounting the Router on a Tabletop Power Cords Grounds and CablesPGND Wire Figure 13 PGND screw on the chassis Console port Console Terminal CableRouter to LAN Connection AC power socket recommendedEthernet cable AUX cable Router to WANConnection AUX portSetting up a Configuration Environment 3Starting and Configuring the Router30Chapter 3 Starting and Configuring the Router Figure 19 Set up a new connectionFlow control = none Setting up a Configuration EnvironmentFigure 20 Set the connection port 6Select Properties 5Click OK . The HyperTerminal dialog box appears9Click OK Checking before power-on Powering on the RouterPowering on the router Checking/Operating after power-on The banner varies by Boot ROM versionPress Enter . The console screen displays Router Configurationrouter, refer to V2.41 Configuration Guide BasicsCommand line interface 2Interface numbering Troubleshooting 4 TroubleshootingTroubleshooting of the Power SystemTroubleshooting Application Image Upgrade Correctly assign an IP address to the PC Download the correct application image file 42Chapter 4 TroubleshootingMaintaining RPU or RPU2 Software 5Router Software Maintenance44Chapter 5 Router Software Maintenance 5Display applications in Flash memory Press Enter to return to Boot Menu Upgrading the application image 48Chapter 5 Router Software Maintenance Figure 26 Load the file using XmodemFigure 25 Set Send File parameters Upgrading the entire Boot ROM program Backing Up/Restoring the Extended Segment of the Boot ROM ImageFlash Using TFTPUpgrading the Application ImageNow, the system returns to Net Port Download Menu Press Y to save the configurationLoss Router Passwordcontinues its boot process Dealing with a54Chapter 5 Router Software Maintenance Product to Gain Service BenefitsSolve Problems Online Register YourPurchaseExtended Warranty andServices Access SoftwareTelephone Technical Contact UsSupport and Repair Telephone Number CountryTelephone Number CountryCountry Contact UsCountry Telephone Number