Appendix C. Technical
Support
3Com provides easy access to technical support information through a variety of services. This appendix contains the following sections:
Online Technical Services
Support From Your Network Supplier
Support From 3Com Corporation
Returning Products for Repair
Accessing the 3Com ISD MIB
Contacting 3Com ISD Technical Publications
Online Technical Services
3Com offers worldwide product support 7 days a week, 24 hours a day, through the following online systems:
3Com Bulletin Board Service (3ComBBS)
World Wide Web site
3ComForum on CompuServe
3ComFacts SM automated fax service
3Com Bulletin | Board Service |
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3ComBBS contains | patches, software, and drivers | for all 3Com products, as well as | ||
technical articles. This service is available | through a | modem or ISDN 7 days a week, | ||
hours a | day. |
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| Appendix | C. Technical | Support |
