Appendix A

Technical Support

3Com provides easy access to technical support information through a variety of services. This appendix describes these services.

Information contained in this appendix is correct at time of publication. For the very latest, 3Com recommends that you access the 3Com Corporation World Wide Web site.

Online Technical

3Com offers worldwide product support 24 hours a day, 7 days a week, through the

Services

following online systems:

 

• World Wide Web site

 

3Com FTP site

 

• 3Com Bulletin Board Service (3Com BBS)

 

SM

 

3ComFacts automated fax service

World Wide Web

 

Access the latest networking information on the 3Com Corporation World Wide Web

Site

site by entering the URL into your Internet browser:

 

http://www.3com.com/

 

This service provides access to online support information such as technical

 

documentation and software library, as well as support options ranging from

 

technical education to maintenance and professional services.

3Com FTP Site

 

Download drivers, patches, and software, across the Internet from the 3Com public

 

FTP site. This service is available 24 hours a day, 7 days a week.

 

To connect to the 3Com FTP site, enter the following information into your FTP

 

client:

 

 

Hostname: ftp.3com.com (or 192.156.136.12)

 

Username: anonymous

 

Password: <your Internet e-mail address>

Note

A user name and password are not needed with Web browser software such as

Netscape Navigator and Internet Explorer.

Technical Support

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3Com S200 manual Technical Support

S200 specifications

The 3Com S200 is a cutting-edge networking solution designed to meet the demands of small to medium-sized businesses. Renowned for its reliability and performance, this switch offers seamless integration and enhances network efficiency through advanced features and technologies.

One of the standout features of the 3Com S200 is its versatility. With a variety of ports ranging from 8 to 48, the switch provides ample connectivity options for various devices. This flexibility makes it an ideal choice for businesses aiming to expand their network without the need for extensive infrastructure changes. Built-in support for Power over Ethernet (PoE) enables users to connect and power devices such as IP phones and cameras, simplifying wiring and installation.

Performance is another key characteristic of the 3Com S200. Equipped with Layer 2 switching capabilities, the S200 allows for intelligent traffic management and efficient data handling. It supports advanced features like VLAN tagging, which facilitates network segmentation, improving security and performance. Additionally, the switch boasts a user-friendly interface that enables streamlined management, making network monitoring and configuration easily accessible even for non-technical staff.

The durability and reliability of the 3Com S200 are further enhanced by its robust design. Built to handle the rigors of a business environment, the switch features a fanless design for quiet operation, making it suitable for office use where noise may be an issue. With energy-efficient technology, the S200 not only minimizes power consumption but also contributes to cost savings over time.

Security is a priority for modern networks, and the 3Com S200 excels in this area. It offers features such as port security and access control lists to protect sensitive data and manage user access. Moreover, support for SNMP (Simple Network Management Protocol) facilitates proactive network management and monitoring, allowing businesses to address potential issues before they escalate.

In conclusion, the 3Com S200 stands out as a reliable, efficient, and secure networking solution. With its versatile port options, Layer 2 capabilities, user-friendly management interface, and robust security features, it is an excellent choice for businesses looking to enhance their network infrastructure. Whether scaling operations or optimizing current performance, the 3Com S200 provides the technology and reliability needed to thrive in today’s digital landscape.