3M™ Super Close Projection System SCP712

Operator’s Guide

 

Troubleshooting

 

 

 

 

 

 

 

 

 

Common Problems and Solutions

 

 

 

Symptom

Cause

Solution

 

 

No power.

The power cord is disconnected.

Insert the power cord into AC socket.

 

 

 

The desired input source is not selected.

Press the remote control Input button to

 

 

 

select a desired input source.

 

 

 

 

 

 

 

The cables from the input source are not

Connect the cable to correct input

 

 

No picture or sound.

connected.

source.

 

 

The input source is not turned on or not

 

 

 

 

 

 

 

 

displaying an image. (e.g. If a notebook

Turn on input source.

 

 

 

computer, the external monitor port is

 

 

 

 

 

 

 

not turned on).

 

 

 

The lamp will not ignite or has turned

The internal temperature is too high.

Check exhaust for obstructions.

 

 

The lamp has reached maximum life or

 

 

 

off.

Replace lamp.

 

 

 

has prematurely failed.

 

 

 

 

The VGA/Video cables are not

Connect the cables to the correct input

 

 

Sound is heard with no picture.

connected.

source.

 

 

The VGA/Video/Audio cables are

Change Input Menu to correct video

 

 

 

 

 

 

connected to the wrong input.

input setting.

 

 

 

The audio cables are connected to the

Connect the cables to the correct input

 

 

 

wrong input.

source.

 

 

Picture is displayed with no sound

Check the audio/video configuration.

Set proper configuration through the

 

 

menu.

 

 

 

 

 

 

 

The volume is set to Minimum.

Turn up Volume.

 

 

 

 

 

 

 

 

The Mute is on.

Turn off Mute.

 

 

Picture is dark or dim.

The brightness setting is too low.

Adjust the brightness

 

 

The lamp needs to be replaced.

Replace lamp.

 

 

 

 

 

 

The input source is not active. A signal

 

 

 

Desired input source cannot be

must be present for the input to be

Connect an active input source to unit.

 

 

selected.

 

 

 

detected.

 

 

 

The input device (e.g. computer, DVD

Turn on input source.

 

 

 

 

 

 

player, etc.) is not turned on.

 

 

 

 

 

 

 

 

 

 

 

The remote control does not work.

The remote control is not facing the

Face the remote control toward the

 

 

 

remote control sensor.

remote control sensor.

 

 

 

The remote control is too far from the

Operate the remote control within 5

 

 

 

sensor.

meters.

 

 

 

An obstruction is between the remote

Remove obstacle.

 

 

 

control and the sensor.

 

 

 

 

The remote control’s batteries are

Correctly insert batteries.

 

 

 

exhausted or inserted wrong.

 

 

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