Solving Problems
Checking the Printer’s Lights
Lights |
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Green | power | The printer is receiving a print job, replacing an ink cartridge, | ||
light flashes | charging ink, or cleaning the print head. |
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Red | paper light | Your paper ran out. Load more paper, then press the | ||
is on |
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| paper button to resume printing. |
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Red | paper light | Paper is jammed in the printer. Press the | paper button to | |
flashes | eject the paper. If that doesn’t work, turn off the printer, open | |||
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| the cover, and pull the paper out from the front, including any | ||
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| torn pieces. Then turn on the printer, reload paper, and press | ||
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| the | paper button. |
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Red | ink light | One of the cartridges is low on ink. Check the message that | ||
flashes | appears on your screen to determine which cartridge is low. | |||
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| Make sure you have a replacement cartridge. |
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Red | ink light | One of the cartridges is out of ink or not installed. Make sure | ||
is on |
| you have a replacement cartridge, then follow the steps on | ||
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| page 23 to install it. |
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| If you have just installed a new cartridge, it may be | ||
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| incompatible with the printer or incorrectly installed. Reinstall | ||
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| it or replace it with the correct cartridge. |
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Green | power | An ink cartridge is not installed correctly. Reinstall it as | ||
light and red ink | described on page 25. |
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light are on |
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Red | paper and | Paper may be blocking movement of the print head. Turn off | ||
ink lights flash | the printer, then open the cover and remove any jammed | |||
alternately | paper or other foreign objects. Turn the printer back on. If the | |||
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| lights are still on, contact your dealer or Epson as described | ||
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| on page 30. |
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Green | power | The printer may have an internal error. Turn off the printer, | ||
light is off; red | wait a few seconds, and turn it on again. If the lights are still | |||
paper and | flashing, contact your dealer or Epson as described on | |||
ink lights flash |
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Solving Problems 27