Problems and Solutions

You see banding (light lines).

■Make sure the paper Type or Media Type setting matches the paper you’re using.

■The print head nozzles may need cleaning; follow the instructions below to clean the print head:

1.Make sure the printer is turned on but not printing, and the red ink light is off.

2.Windows: Right-click the printer icon on your taskbar (in the lower right corner of your screen). Select Head Cleaning.

Note:

If you don’t see the icon, go to your printer properties window as described on page 4, click the Maintenance tab, then select Head Cleaning.

Macintosh OS X: Open the Applications folder and select Epson Printer Utility. Select Stylus C86 in the printer list, click OK, and select Head Cleaning.

Macintosh OS 9: Open the File menu and choose Page Setup or Print. Click the Utility button, then click the Head Cleaning button.

3. Follow the instructions on the screen to clean the print head.

Cleaning takes several seconds. The printer makes noise and the green power light flashes.

Caution:

Never turn off the printer while the green power light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.

28Solving Problems