Where To Get Help

Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below.

Service

Access

 

 

World Wide

From the Internet, you can reach Epson Support at

Web

http://support.epson.com. At this site, you can download

 

drivers and other files, look at product documentation, access

 

troubleshooting information, and receive technical advice

 

through e-mail.

 

 

Automated

A variety of automated help services are available 24 hours a day,

Telephone

seven days a week. To use these services, you must have a touch

Services

tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM

 

Express Code is 70535. Use this code to quickly select the Stylus C86

 

in SoundAdvice.

 

 

To speak to a technical support representative, dial:

■U.S.: (562) 276-7525, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday.

■Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Please have the following information ready:

■Product name (Epson Stylus C86)

■Product serial number (located on the back of the printer)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer configuration and operating system version

■Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from the Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

30Solving Problems