WARRANTY CONDITIONS
1.Where required by DIGITEL+ / DPG only the original invoice/receipt issued by the dealer will be accepted as proof of purchase.
2.DIGITEL+ / DPG may reject warranty claims on equipment which it believes to be illegally acquired or when the “owner” is unable to provide proof of purchase or where security labels or serial numbers have been tampered with or removed.
3.The warranty covers only defects in the material and workmanship of the product for a period of 12months from the date of original purchase.
4.This warranty is on “Return to Base” basis. The owner is responsible for the delivery of the equipment to the point of purchase and for collecting the repaired or replaced equipment from the same location.
5.The warranty is void if failures arise as a result of any of the following. i) Abuse, misuse, physical impact, normal wear and tear. ii) Alteration or repairs carried out with out written authorization from DIGITEL+ / DPG. iii) Upgrade that are not registered by DIGITEL+ / DPG. iv) Operating or maintained other than in accordance with the manual supplied.
6.This equipment will not be considered defective as a result to incompatibility with other equipment or accessories other than the ones supplied with the unit at the time of purchase.
7.This unit should be returned in its original carton and protective packaging or alternatively in a packing suitable to prevent damage. DIGITEL+ / DPG will not accept any responsibility for goods damaged whilst the goods are in transit.
8.Repair or replacement under the terms of this warranty does not give the right to extension or a beginning of a new warranty period. Repairs or replacements may be carried out with functionally equivalent reconditioned parts or equivalent part. Parts that have been replaced become the property of DIGITEL+ / DPG.
9.The customer acknowledges that no promise representation or undertaking has been given by DIGITEL+ / DPG or its dealer in relation to equipment other than as contained in this warranty.
10.A service charge will apply if the fault is not covered within the conditions of this warranty or if there is no fault found. The charge will be based on the current market rate.
11.DIGITEL+ / DPG is not liable for any other loss other than the unit itself.
12.Nothing contained in this warranty shall be read or applied so as to affect the right of the consumer in relation to the provisions of the trade practices act or other statutory rights provided by legislation of the state or territory. In the absence of applicable legislation this warranty will be purchases sole and exclusive remedy and neither DIGITEL+ / DPG nor its distributors or agents shall be liable for any incidental or consequential damages for breach of any express or implied warranty of this equipment.
For further Warranty information or to make a claim please contact Digital Product Group on 1300 889 803.
