Trouble shooting

If you experience problems with this receiver or its installation, in the first instance please read carefully the relevant sections of this User Manual and this Troubleshooting section.

Problem

 

 

 

Possible cause

Display on front panel not

Main lead unplugged

lit

 

 

 

Main fuse blown

No signal found

 

Aerial is disconnected

 

 

 

 

Aerial is damaged/misaligned

 

 

 

 

Out of digital signal area

No picture or sound

 

Program not broadcasting

 

 

 

 

now

Mosaic blocks in picture or

Aerial may not be compatible

picture freezes

 

 

Scrambled

channel

Channel is scrambled

message

 

 

 

Forgotten

channel

lock

 

code

 

 

 

 

 

 

 

 

Receiver off

 

 

 

 

 

 

 

 

 

Handset not aimed correctly

No response to remote

 

Front panel obstructed

control

 

 

 

 

 

 

 

 

 

 

 

Remote control batteries are

 

 

 

 

inserted incorrectly

 

 

 

 

Handset batteries exhausted

 

 

After moving the receiver

The aerial feed may come

to another

room,

you

through a distribution system

can’t

receive

digital

which may reduce the digital

reception

 

 

signal now received by the

 

 

 

 

receiver

What to do Check mains lead Check fuse Check aerial lead Check aerial Check with dealer Retune to another channel

Check aerial

Select an alternative channel

Use the override code

Plug in and turn on receiver

Aim handset at front panel

Check for obstructions Check batteries direction

Replace remote control batteries Try a direct feed from the antenna

Warning: If this doesn’t work, contact a qualified repair technician, never attempt to repair the receiver yourself.

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888 Digital HD4000 manual Trouble shooting