TROUBLESHOOTING
WARNING
Turn off and let cool before servicing. Only a qualified service person should service and repair heater.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |
| • Ignitor electrode positioned wrong | • Replace ignitor. | |
| • Ignitor electrode is broken | • Replace ignitor. | |
| • Ignitor electrode not connected to ignitor | • Reconnect ignitor cable. | |
| cable. |
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When ignitor button is pressed, there is no | • Ignitor cable pinched or wet keep ignitor | • Free ignitor cable if pinched by any | |
spark at ODS/Pilot. | |||
cable dry. | metal or tubing. | ||
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| • Broken ignitor cable | • Replace ignitor cable. | |
| • Bad piezo ignitor | • Replace piezo ignitor. | |
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| • Appliance burning vapors from paint, hair | • Ventilate room. Stop using | |
Appliance produces unwanted odors. | spray, glues, etc. | products while heater is running. | |
| • Gas leak. | • Locate and correct all leaks. | |
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| • Not enough fresh air is available for ODS/ | • Open window and/or door ventilation | |
Appliance shuts off in use. | Pilot to operate. |
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• Low line pressure. | • Contact local gas company. | ||
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| • ODS/Pilot is partially clogged. | • Clean ODS/Pilot. | |
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Gas odor even when control knob is in | • Gas leak. | • Locate and correct all leaks. | |
OFF position. | • Control valve defective. | • Replace control valve. | |
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| • Gas supply turned off or manual shutoff valve | • Turn on gas supply or open manual shutoff | |
| closed. | valve. | |
| • Control knob not in PILOT position. | • Turn control knob while in PILOT position. | |
When ignitor button is pressed, there is | • Control knob not pressed in while in Pilot position | • Press in control knob while in PILOT position. | |
spark at ODS/Pilot, but no ignition. | • Air in gas lines when installed. | • Continue holding down control knob. | |
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| • ODS/Pilot is clogged. | Repeat igniting operation until air is removed | |
| • Replace ODS/pilot assembly or get it | ||
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| • Gas regulator setting is not correct. | serviced | |
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| • Control knob not fully pressed in. | • Replace gas regulator. | |
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| • Press in control knob fully. | |
ODS/Pilot lights, but flame goes out when | • Control knob not pressed in long enough. | • After ODS/pilot lights, keep control knob | |
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control knob is released. |
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• Manual shutoff valve not fully open. | pressed in 30 seconds. | ||
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| • Fully open manual shutoff valve. | |
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