TROUBLESHOOTING, CONTINUED...

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

ODS/Pilot lights, but flame goes out

• Thermocouple connection loose at

• Hand tighten until snug, then

When control knob is released.

control valve.

tighten 1/4 turn more.

(continued from page 20)

• Pilot flame not touching thermocouple,

• Contact local gas company.

 

which allows thermocouple to cool,

 

 

causing pilot flame to go out. This

 

 

problem could be caused by either

 

 

low gas pressure, or a dirty or partially

 

 

clogged ODS/pilot.

 

 

• Thermocouple damaged.

• Replace thermocouple.

 

• Control valve damaged.

• Replace control valve.

 

 

 

One or both burners do not

• Burner orifice is clogged.

• Clean burner or replace burner

light after ODS/pilot is lit.

• Burner orifice diameter is too small.

orifice.

 

• Inlet gas pressure is too low.

• Replace burner orifice.

 

 

• Contact qualified service person.

 

 

 

Burner backfires during

• Manifold pressure is too low.

• Contact local gas company.

combustion.

• Burner orifice is clogged.

• Clean burner or replace burner

 

 

orifice.

 

 

 

Slight smoke or odor during

• Burner orifice is clogged or damaged.

• Clean burner or replace burner

initial operation.

• Burner is damaged.

orifice.

 

• Gas regulator defective.

• Replace burner.

 

 

• Replace gas regulator.

 

 

 

Logs appear to smoke after

• Vapors from paint or curing process

• Problem will stop after a few hours

initial operation.

of logs.

of operation. Run the heater with

 

 

the damper open if you have one,

 

 

or open a window for the first few

 

 

hours.

 

 

• Log heater is intended to be

 

 

smokeless. Turn OFF heater and

 

 

call qualified service person.

 

 

 

Heater produces a whistling

• Turning control knob to HIGH

• Turn control knob to LOW

noise when burner is lit.

position when burner is cold.

position and let warm up for a

 

 

minute.

 

• Air in gas line.

• Operate burner until air is removed

 

 

from line. Have gas line checked

 

 

by local gas company.

 

• Dirty or partially clogged burner

• Clean burner or replace burner

 

orifice.

orifice.

 

 

 

No gas to pilot.

• LP-regulator shut down due to inlet

• Verify LP tank regulator is

 

pressure too high.

installed and set to 11" to 13"w.c.

 

 

Replace regulator on heater.

 

 

 

WARNING

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot

andtheheatermaybackfirewhenlit. Ifthegasqualityorpressureislow,contact your local gas supplier immediately.

21

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United States Stove B9945N manual Observed Problem Possible Cause Remedy
Page 20 Page 22

B9945N specifications

The United States Stove B9945N is a premium wood-burning stove designed to provide efficient heating while adding a classic aesthetic to any home. This model is known for its robust construction and innovative features, making it an ideal choice for homeowners looking for both functionality and style.

One of the standout characteristics of the B9945N is its spacious firebox. It can accommodate logs up to 22 inches in length, allowing for longer burn times and reducing the frequency of reloading. This feature not only enhances convenience but also helps in maintaining consistent heat output during colder months. The firebox is lined with fire brick, which helps in optimizing the combustion process by retaining and radiating heat more effectively.

The B9945N also features an advanced air wash system that keeps the glass door clean. By directing air over the surface of the glass, this system helps to prevent soot and creosote buildup, ensuring a clear view of the fire and an aesthetically pleasing appearance. This is particularly valuable for users who appreciate the ambiance of a visible flame without the hassle of constant maintenance.

Moreover, the stove utilizes a secondary burn technology that enhances its efficiency. This feature ensures that more of the smoke produced during combustion is burned off, resulting in cleaner emissions and a greener footprint. Not only does this make the B9945N eco-friendly, but it also maximizes heat output from the wood fuel, making every log burned contribute more effectively to warming your space.

The stove's construction is a combination of heavy-duty steel and cast iron, providing durability and long-lasting performance. The elegant design, coupled with a matte black finish, allows it to fit seamlessly into various décor styles, whether rustic or modern. Additionally, the unit is equipped with adjustable air controls, giving users the flexibility to regulate the burn rate and, consequently, the heat output, catering to individual comfort needs.

In summary, the United States Stove B9945N combines efficiency, aesthetic appeal, and innovative technology. From its spacious firebox to its advanced air wash and secondary burn systems, this wood-burning stove is engineered for performance and designed to enhance the warmth and beauty of your home. With the B9945N, homeowners can enjoy a captivating fire while benefiting from efficient and eco-friendly heating.
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