Call Handling

Call Handling

Hold

You can put a call on hold to receive additional incoming calls, to add callers to a conference call, or to temporarily remove yourself from the call.

1.To put a call on hold:

• If you are handling one active call, press the 1key.

The <light blinks and the display screen shows the held status of the call. You can replace the handset without losing the call.

•If you have an active call and want to dial another call, press a 6key for an unoccupied line (status light unlit).

The first active call is automatically put on hold.

•If you have an active call and want to receive another call, press the 6key for the incoming line (status light blinking).

The first active call is automatically put on hold.

2.To retrieve a held call:

•If in handset operation, pick up the handset or press the 6 key that corresponds to the held line (status light blinking).

•If in handsfree operation, press the Hold key, the OffHold softkey, or the 6key that corresponds to the held line (status light blinking).

Any other active calls are automatically put on hold.

Conference Calls

You can manage conference calls with three participants.

There are two approaches to setting up a conference call:

•you can make a private call with each party, put the caller on hold, and then add them to the conference call, or

•you can add each party directly to the conference call.

You can drop one or both parties from the conference call. You can also put individual or both parties on hold during a conference call.

Each one of your conference participants can in turn add another participant to the conference call. However, we recommend that the total number of participants in a conference call not to exceed 5.

Adding Parties to a Conference Call

1.To make private calls with each party before adding them to the conference call, make the private calls and put the callers on hold.

OR

•To add a caller directly to the conference call, go to Step 2.

2.Press the :key or the Conference softkey.

21Model VentureIP 480i User Guide

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Aastra Telecom VentureIP manual Call Handling, Hold, Conference Calls, Adding Parties to a Conference Call
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VentureIP specifications

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