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Aastra Telecom VentureIP manual Receive Calls, Receiving a Call, Receiving Multiple Calls

Models: VentureIP

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Making and Receiving Calls

Making a Call Using an Incoming Call, Directory, or Speed Dial List

1.Press the 9key. The list of services is shown on the display screen.

2.Using the srkeys:

•View the list of incoming (received) calls, navigate to the Call List item.

OR

•View entries in the Corporate Directory or your Personal Directory, navigate to the appropriate list item.

OR

•To view your Speed Dial list, navigate to the Speed Dial list item.

3.Press Select.

You can also access the Speed Dial list by pressing the Speed Dial softkey.

The list (Call List or Speed Dial) or the first entry (Corporate and Personal Directory) is shown on the display screen.

4.Use the srkeys to navigate to the desired number or entry.

5.When the cursor is beside the desired list number, or the desired Directory entry is shown on the display screen, press Dial.

The call is dialed using the selected number.

Note: You may have to edit the number in order to dial successfully. (i.e. Add “9” or an area code prefix)

Receive Calls

The display screen shows information about incoming calls, including the name and number of the calling party. *

There are two options for handling incoming calls. You can answer the call or ignore the call.

Receiving A Call

1.To answer an incoming call:

•For handset operation, pick up the handset.

•For handsfree operation, press Answer, the d/fkey, or the 6key indicated by the flashing status light.

2.Alternatively, to ignore the call, press Ignore.

The phone immediately stops ringing and the call is treated as an unanswered call.

Receiving Multiple Calls

If you receive another call while on an active call, the Call Appearance status light for the new call changes from unlit to a fast blink. For more information, see the procedures in the “Call Handling.”

*Availability of feature dependant upon subscription to services offered by your phone system or service provider

19Model VentureIP 480i User Guide

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Aastra Telecom VentureIP manual Receive Calls, Receiving a Call, Receiving Multiple Calls
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VentureIP specifications

Aastra Telecom VentureIP represents a significant advancement in the realm of voice over Internet Protocol (VoIP) solutions, tailored for businesses of all sizes. This innovative telecommunications platform is designed to streamline communication processes, enhance productivity, and reduce operational costs. One of the primary features of VentureIP is its robust architecture, which allows for seamless integration with existing telephony systems.

The platform supports a range of communication methods, including voice calls, video conferencing, and instant messaging, all utilizing a single, unified interface. This convergence simplifies user experience and reinforces collaboration among team members, regardless of their physical locations.

VentureIP also boasts advanced call management features, such as automatic call distribution, call routing, and interactive voice response systems. These functionalities help businesses efficiently manage incoming calls and ensure that clients are directed to the appropriate department or individual. Additionally, the platform offers detailed analytics and reporting tools that enable organizations to track call performance, analyze customer interactions, and make data-driven decisions.

Another notable characteristic of Aastra Telecom VentureIP is its commitment to security. The platform leverages encryption and secure protocols to protect sensitive communication data from potential threats. This focus on security is crucial for businesses handling confidential information, providing peace of mind for users and clients alike.

Scalability is also a key advantage of VentureIP. The system is designed to grow with the business, allowing for easy addition of users and services without the need for extensive infrastructural changes. This flexibility makes it an ideal choice for organizations anticipating growth or fluctuating communication needs.

Moreover, Aastra Telecom VentureIP is built to support various technologies, including Session Initiation Protocol (SIP), ensuring compatibility with a wide array of devices and applications. This interoperability extends the functionality of the platform and enables businesses to build a customized communication environment that meets their specific requirements.

In summary, Aastra Telecom VentureIP is a comprehensive VoIP solution that combines cutting-edge features, robust technologies, and flexible characteristics to empower businesses. Its capabilities in enhancing collaboration, security, and scalability make it a valuable asset for organizations looking to optimize their communication strategies in an increasingly digital world.