3-2Chapter 3
The Symptom Table
Scan the left column of the table until you find a symptom that your
G740A/G740B Graphics Accelerator graphics card is exhibiting. Note
the corresponding solution codes.
Symptom Solution Codes
The graphics card stopped working when a software
package was added to the computer. 1, 5
The graphics board stopped working without apparent
cause. 1
The graphics card stopped working when another
board was added to the computer. 3, 4, 1
An application stopped functioning since the graphics
card was added. 5, 6
The computer wouldn’t boot after installing the
graphics card. 1, 3, 4, 7
The monitor doesn’t display correctly after installing
the graphics board. 2
The Solution Table
For each solution code associated with your graphics card’s symptom,
look up the code in the Solution Table for the recommended action. You
may need to try several possibilities to fix the problem.
Solution
Code Recommendation
1Verify that the monitor cable is attached to the connector on
the back of the graphics card.
2The G740A/G740B Graphics Accelerator display driver may
be trying to use settings your monitor doesn’t support. This
could happen if a monitor was never selected in the software
and you changed your display resolution to one your monitor
doesn’t support, or if you changed the monitor connected to
your computer without changing it in the software.
3Some computers may not properly detect the addition or
change of an internal PCI card. On start-up, a computer may
beep differently from normal to indicate this error. Reset your
computer’s CMOS. This is usually done through a switch or
jumper on the motherboard of your computer. Check your
system manual or contact your computer vendor for
instructions on how to do this.