TROUBLESHOOTING
IMPORTANT: If trouble persists, call our customer help line at
Symptom | Cause | Solution |
Engine will not start. | Engine switch is set to "off." | Set engine switch to "on." |
| Fuel valve is turned to "closed." | Turn fuel valve to "open." |
| Choke is open. | Close the choke. |
| Engine is out of gasoline. | Add gasoline. |
| Engine is filled with contaminated and/or old | Drain gasoline from the engine and add new |
| gasoline. | gasoline. |
| Spark plug is dirty. | Clean spark plug. |
| Spark plug is broken. | Replace spark plug. |
| Generator is not on level surface. | Move generator to a level surface to prevent |
|
| triggering the low oil shutdown. |
| Oil is low. | Add or replace oil. |
Engine runs but there is no electrical output. | Circuit breaker is off. | Flip circuit breaker to "on." |
| Reset button is "off." | Push reset button to "on." |
| Bad connecting wires/cables. | Try a different extension cord. |
| Bad electrical device connected to generator. | Disconnect device, try connecting another |
|
| device. |
Generator runs but does not support all | Generator is overloaded. | Reduce draw on generator to within this |
connected electrical devices. |
| generator's rated wattage by reducing number |
|
| of connected electrical devices. |
| Short in one of the connected devices. | Disconnect any faulty or |
|
| electrical loads. |
| Air filter is dirty. | Clean or replace air filter. |
Model | 25 |
