Power Management-Related Symptoms

Symptom / Error

Action in Sequence

 

 

The system doesn't resume from hibernation/

Connect AC adapter then check if the system resumes from

standby mode.

Standby/Hibernation mode.

 

Check if the battery is low.

 

Hard disk drive

 

Main board

 

 

The system doesn't resume from standby mode

LCD cover switch

after opening the lid of the portable computer.

Main board

 

 

Battery fuel gauge in Windows doesn’t go higher

Refresh battery (continue use battery until power off, then charge

than 90%.

battery).

 

Battery pack

 

Main board

 

 

System hangs intermittently.

Reconnect hard disk/CD-ROM drives.

 

Main board

 

 

Peripheral-Related Symptoms

Symptom / Error

Action in Sequence

 

 

System configuration does not match the

Enter BIOS Setup Utility to execute “Load Setup defaults”, then

installed devices.

reboot system.

 

Reconnect hard disk/CD-ROM drives/FDD or other peripherals.

 

Main board

 

 

External display does not work correctly.

Press Fn+F5, LCD/CRT/Both display switching

 

Keyboard

 

Main board

 

 

USB does not work correctly

Main board

 

 

Print problems.

Enter BIOS Setup Utility to execute “Load Default Settings” then

 

reboot the system.

 

Run printer self-test.

 

Printer driver

 

Printer cable

 

Printer

 

Main board

 

 

Parallel port device problems

Enter BIOS Setup Utility to execute “Load Default Settings” then

 

reboot the system.

 

Device driver

 

Device cable

 

Device

 

Main board

 

 

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Action in Sequence

 

 

Keyboard (one or more keys) does not work.

Reconnect the keyboard cable.

 

Keyboard

 

Main board

 

 

Touchpad does not work.

Reconnect touchpad cable.

 

Touchpad board

 

Main board

 

 

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Chapter 4

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Acer 3400 Series manual Peripheral-Related Symptoms, Keyboard/Touchpad-Related Symptoms