Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Go To

 

 

Power failure (The power indicator does not go

“Power System Check” on page 71

on or stay on).

 

 

 

POST does not complete. No beep or error

“Power-OnSelf-Test (POST) Error Message” on

codes are indicated.

page 74

 

“Undetermined Problems” on page 86

 

 

POST detects an error and displayed messages

“Error Message List” on page 75

on screen.

 

 

 

Other symptoms (i.e. LCD display problems or

“Power-OnSelf-Test (POST) Error Message” on

others).

page 74

 

 

Symptoms cannot be re-created (intermittent

Use the customer-reported symptoms and go to

problems).

“Power-OnSelf-Test (POST) Error Message” on

 

page 74

 

“Intermittent Problems” on page 85

 

“Undetermined Problems” on page 86

 

 

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Page 75
Image 75
Acer 4520G, 4220G manual Troubleshooting, Symptoms Verified Go To

4220G, 4220, 4520G specifications

The Acer 4520G, 4220, and 4220G laptops are part of Acer’s previously popular Aspire series, known for delivering dependable performance and a range of features suitable for both casual users and professionals. Despite being older models, they still possess characteristics that can meet the demands of various computing needs.

First and foremost, these laptops are powered by AMD Turion 64 X2 processors, which provide a dual-core architecture, enabling them to handle multitasking effectively. This feature is particularly beneficial for users who engage in simultaneous applications, such as web browsing while streaming videos or editing documents. The efficient CPU performance ensures that the laptops maintain responsiveness during operation.

A notable advancement in the 4520G variant is the inclusion of a dedicated NVIDIA GeForce 8400M GS graphics card. This feature significantly enhances the graphical performance, making it suitable for light gaming and graphic-intensive applications. The integrated graphics in the 4220 and 4220G models, while adequate for everyday tasks, do not support demanding graphics as effectively.

Memory configurations for these models typically offer up to 4GB of RAM, which allows for smooth operation of everyday software and moderate gaming. Also, the inclusion of a 15.4-inch screen with a resolution of 1280x800 pixels provides a decent viewing experience suitable for both work and media consumption.

Storage options generally include a 120GB to 250GB hard drive, providing ample space for documents, applications, and media files. The laptops feature DVD-RW drives, enabling users to read and write CDs and DVDs, which is advantageous for data backup and media creation.

Connectivity options are also well-equipped, including several USB ports, HDMI output, and an Ethernet port for reliable internet connections. Wireless connectivity options, like Wi-Fi and Bluetooth, ensure that users can connect easily to networks and devices.

In terms of build, these laptops feature a sturdy design that, although bulkier than contemporary models, offers durability. The keyboard layout is comfortable for typing, and the touchpad provides decent responsiveness.

Overall, the Acer 4520G, 4220, and 4220G laptops present a blend of performance, reliability, and essential features. While they may not compete with the latest technology, they can still serve users who need a functional laptop for basic computing tasks.