Chapter 3 — Troubleshooting
If the HDD was moved from another PC, you should use the Add New Hardware Wizard in the Control Panel to search for the new hardware. It will ensure that the configuration information of the PC will be consistently stored in the HDD.
Error | Possible |
|
Message | Cause | Remedy |
|
|
|
A required .DLL file, | CAPI2032.DLL has | Uninstall and then |
CAPI2032.DLL, | been deleted or the | reinstall the AcerISDN |
was not found. | installation is | P10 driver. |
| incomplete. |
|
|
|
|
You are not allowed | CAPI2032.DLL is | Uninstall and then |
to run this program. | not from AcerISDN | reinstall the AcerISDN |
| P10 package. | P10 driver. |
|
|
|
File CAPI2032.DLL | K514S.VXD has | Uninstall and then |
can not start. | been deleted or the | reinstall the AcerISDN |
Check the file to | installation is | P10 driver. |
determine the | incomplete. |
|
problem. |
|
|
|
|
|
CAPI VxD is not | The Registration | Uninstall and then |
loaded. | key has been | reinstall the AcerISDN |
| destroyed. | P10 driver. |
|
|
|
No recognized | The ISDN card is | Uninstall and then |
ISDN card. | not properly | reinstall the AcerISDN |
| installed. | P10 hardware and |
|
| driver. |
|
|
|
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