FREQUENTLY ASKED QUESTIONS
The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one.
I turned on the power, but the computer does not start or boot up.
Look at the power button’s battery LED:
•If it is not lit, no power is being supplied to the computer. Check the following:
•If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack.
•Make sure that the AC adapter is properly plugged into the cradle and to the power outlet. Also make sure the tablet fits snug into the cradle.
Nothing appears on the screen.
The computer’s power management system automatically blanks the screen to save power. Press the power button to turn the display back on.
If pressing a key does not turn the display back on the brightness level might be too low. Tap the Settings charm > Screen to adjust the brightness level.
No audio is heard from the computer.
Check the following:
Frequently asked questions - 55
